Reviews

Smart Carpet and Flooring infographic on referrals

About SMART Carpet and Flooring Testimonials

SMART Carpet and Flooring works very hard at making their customers happy. It is through the hard work of our appointment booking, sales, customer service and installation departments that we have earned over 1300 positive customer reviews just this past year. SMART Carpet and Flooring continually rotates testimonials on this site as a way to thank our customers for their support. Be sure to check back frequently if you do not see your testimonial!

Don’t take our word for it

Hear people like you who made the best decision picking us.
Steve S.
Steve S.
1708634270
I wish we could give them a higher rate!!! Love my floor and the installation of my floor. Workers went above and beyond (in my opinion)
Ruth Van D.
Ruth Van D.
1708622279
We just had luxury vinyl tile installed in the kitchen, as well as hardwood floors in the living room and dining room. We were very impressed with the entire process. Will definitely use Smart Carpet again.
amy G.
amy G.
1708450831
Andrew was prompt and professional. The flooring he recommended is amazing. Will definitely use again!
Dustin H.
Dustin H.
1708381226
Always a pleasure dealing with Shane, has the product at a great place installed when you need it.
Janice P.
Janice P.
1708377786
After checking out other places for flooring, I contacted Smart Carpet through Costco. The process was quick, salesperson showed up for appointment on time, took measurements, discussed options and showed me samples to choose from. (There was no charge for that service) At that time, Steve W gave me an exact price on the job. I didn't need to await a call back. Not only was I happy with the price, but, being an Executive Card Costco Member, I received an extra perk! Install was a short time later, completed in one day with polite and helpful workers who cleaned up to perfection. My floor looks spectacular and my friends and neighbors are envious, lol. If you are considering sprucing up your home with new flooring, call Smart Carpet and request Steve W to get the ball rolling!
James C.
James C.
1708360238
The customer service and quality of work was absolutely spot on. Shayne came out as the customer service rep and helped me big time with what I needed. Day of installation was smooth sailing and was finished within 2 hours. Highly recommend and am going to use again in the near future.
David M.
David M.
1708267620
Smart Carpet did an amazing job. Jay Carter was great to work with and very helpful. The install guys (Adriano and his team) were wonderful. My wife and I could not be happier with our new flooring.It’s so nice doing business with a company that does what they say they are going to do — our project was completed “on-time” and “on-budget”.Smart Carped exceeded our expectations.
Carolyn D.
Carolyn D.
1708209095
Great workmanship on the installation of new hardwood floors and carpeting. The workers were quick and neat. Nicole Bonner the sales representative, was very knowledgeable and responded quickly to any questions and concerns. She stopped by our home every day of the installation. I highly recommend this company for your flooring needs.
Seamus B.
Seamus B.
1707965773
Matt was very professional and detail oriented with our estimate. He was knowledgeable and did not try to pressure us into buying anything. We would recommend him and use him again!
Paul H.
Paul H.
1707863817
They did a great job replacing some older carpeting for us
Lori S.
Lori S.
1707858311
Professional and effeciant company. This is the second time we have used them. Would recommend.
Lorraine M.
Lorraine M.
1707858297
Louie was great! He spent time to show me all the options and never felt rushed to make a decision. He was honest with his opinion about what was best option for our home and never tried to upsell just because! The installation went really well!!! Overall, great experience!
Lisa B.
Lisa B.
1707760231
Louie went above and beyond to make sure everything was in order. Highly recommend!
Diane G.
Diane G.
1707753209
I was very happy with my salesman Otto!! I wasn’t sure exactly what I wanted and he sat with me almost 2 hours and explained and showed me different flooring!! Two weeks later my floor was delivered and they sent four men to lay the floor. Took them 8 hours. I was so happy when I saw it all done. It really changed the whole look of my house. I am so happy we went with Smart Carpet!!
Kim K.
Kim K.
1707618323
Bought our very first carpet from Smart Carpet and we are very happy. The salesman, Louis Marra, was very knowledgeable, helpful, and very accommodating to make our experience a success. Would highly recommend to anyone in the market for a new carpet or floor.
Amanda G.
Amanda G.
1707603036
We love our new carpet! Jay was so friendly, helpful and patient with us while we picked out what we wanted. Definitely recommend using smart carpet and ask for Jay!
Jennifer W.
Jennifer W.
1707569542
Great experience with Smart Carpet. Matt was helpful, courteous, and his follow-up was excellent. Would definitely recommend and will use again for future carpet needs!
Diane Z.
Diane Z.
1707507373
We just had Mohawk RevWood installed in our dining room and family room and could not be happier. This is our third purchase with smart carpet. Each experience keeps getting better. The installers are punctual, efficient, and NEVER stop working, not even for a water break! We used the same sales rep, Nicole twice now. Also efficient, accurate (only 2 boards are left over!) knowledgeable and so friendly. I highly recommend this company and Nicole!
brendan P.
brendan P.
1707412396
smart carpet and flooring did a beautiful job with our new Revwood floors in our basement. Love it!
Lisa F.
Lisa F.
1707343658
Ryan is awesome and does a great job assisting with product selection. Love all my floors
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Donna K.
Donna K.
Staten Island, NY
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Would recommend. Thank you!

Presentation & installation were perfect. Both very kind & professional. Would recommend. Thank you!
Diane I.
Diane I.
Brick, NJ
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Done professionally

Installation was done professionally. Very neat and took his time. Excellent
Sophia K.
Sophia K.
Voorhees, NJ
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Great job!

They did a great job! Very nice and friendly. They cleaned up when they were done.
Sal M.
Sal M.
Manchester, NJ
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Thank you Smart Carpet

All was done professionally and without any problems. Thank you Smart Carpet, installation was perfect.
Joe K.
Joe K.
Ocean, NJ
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Will recommend to others

Outstanding job!! Very professional & clean. Did the job quickly & done well! I will recommend your company to others. Installers were great!
Carrie B.
Carrie B.
Freehold, NJ
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Service & installation was quick

Very professional in all aspects. Service & installation was quick & installer did a great job.
Kerrianne R.
Kerrianne R.
Lanoka Harbor, NJ
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Excellent job!

Excellent job! Looks nice and the crew cleaned up after themselves. Thank you.
Justine M.
Justine M.
Toms River, NJ
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An amazingly awesome job

Installers did an amazingly awesome job. Very professional & excellent in their workmanship!

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