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Installation Warranty

    Residential Carpet: OUR LIFETIME WARRANTY

    This is the warranty that made us famous. Throughout the life of your carpet, temperature and humidity changes can affect the way your carpet lays. Five years from now you may need a restretch. Just give us a call and we will come out and fix it for free. It’s just that simple. All seams, restretches and stair work are warrantied for as long as you own your home.*

    Commercial Carpet

    All seams and restretches are warrantied for one year.*

    Residential Wood Flooring (Solid and Engineered)

    All installations are warrantied for one year.*
    A wood floor has to endure a full four seasons in change of tempearture and humidity. Usually after one full year a wood floor has completely acclimated to its surroundings.

    Residential Vinyl and Laminated Floors

    All installations are warrantied for one year.*

    Additional Notes

    * Damage caused locally (by someone or something other than a “Smart Carpet and Flooring” Employee or Representative) is not covered by this warranty, however may be repairable for a small service fee.

    * Damage caused by pets or pet urine or water damage may be repairable but chargeable.

    * Carpet “wrinkles” caused by delamination of carpet layers fall under manufacturer warranty. Claims made for delamination will be processed by SMART Carpet and Flooring on behalf of the consumer.

    Based on 581 reviews
    Carol Gifford
    Carol Gifford
    May 11, 2023
    I hired Smart Carpet to install laminate flooring and carpeting at a 2 family property that I am putting up for sale. They did a fantastic job and were able to complete it, including the stairs, in one day. Bill Hicks was “the man” who made it all come together. Thanks for the great job. My first time using them and I would not hesitate to use them again.
    Kate Assaraf
    Kate Assaraf
    May 9, 2023
    I’ve used Smart Carpet for 3 major flooring projects in my home and each time there was a huge transformation. Our first floor used to have 3 different levels and it seemed like an impossible task to create one uniform level—but Adam from Smart Carpet gave us a quote and a few weeks later our floor was so beautiful and level we couldn’t believe it. Our upstairs project was a similar situation where the previous owner cobbled together all sorts of flooring. Smart Carpet not only recommended beautiful flooring that would resist warping and creaking as a result of changes in temperature in our home, but also came to repair a small chip immediately that happened from one of my children. The latest project was a complete makeover of my basement flooring—which transformed my entire basement; and carpeting the stairs for the safety of my kids. Adam knew we were on a budget for this project and did not try to pressure us to go with something more expensive. We’ve run out of floors to upgrade but if we ever move, I’d call Smart Carpet first to take care of the new house! 🙂
    Frank Mowatt
    Frank Mowatt
    May 9, 2023
    Carpet came out beautiful. Couldn’t be happier with the install and experience. Our representative Craig was a pleasure to work with and very knowledgeable.
    Rick Hedeman
    Rick Hedeman
    May 9, 2023
    Excellent service. Excellent installation. On time. Professional. Clean. Delivered carpet and laminate exactly as promised with no surprises. Nice finished work. Job well done!
    Daniel Kernkraut
    Daniel Kernkraut
    May 9, 2023
    Louie was great to work with.
    Marty
    Marty
    May 8, 2023
    I want to thank Zack for helping my mother purchase carpet for her home. He was extremely patient, and the guys that did the install were great as-well. Would highly recommend using Smart Carpet.
    Bela Dahya
    Bela Dahya
    May 6, 2023
    Matt is amazing, he didn’t try to sell anything just for the sake of it, he took his time and explained all options we could have. He recommended what was best for us and not for his sale/commission. I would highly recommend Smart Carpet and Matt.
    Linda Van Horn
    Linda Van Horn
    May 6, 2023
    Very efficient and clean
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