Carpet Care

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    Stain Removal

    – Treatment of the affected area should begin immediately upon discovery. The more time that elapses before treatment, the more difficult a stain will be to remove.

    – First scrape food spills gently with a spoon or dull knife, removing as much as possible.

    – Always work from the outer edge of the stain towards the center to avoid spreading. Blot, do not rub or scrub, as the carpet may fuzz.

    – When using a mild detergent, use a clear, non-bleach laundry detergent. Do not use cloudy detergents as they can leave a sticky residue. Use only 1/4 teaspoon of detergent to 32 ounces water. Follow detergent cleaning with clear water rinsing and then blot to dry as much as possible.

    – For any stain removal, use a white cloth or paper towel for cleanup.

    Preventative Maintenance

    – The use of mats or runners at all home entrances and on uncarpeted areas adjacent to carpet will reduce soil and moisture in traffic areas. Clean mats and any other rugs placed over carpet regularly.

    – The use of furniture coasters to distribute the weight of heavy items is also recommended, especially for furniture with wheels. Take care when moving furniture with wheels by putting a protective barrier between the wheels and the carpet.

    – To extend the beauty of your carpeting, close drapes or blinds during hours of direct sunlight.

    – Exercise extreme caution with all bleaches, tile cleaners, mildew removers, oven cleaners, drain openers and plant food. They are strong chemicals that can permanently discolor or dissolve carpet fibers.

    Cleaning Recommendations

    – Even with regular vacuuming, soil particles and oily dirt will cling to the carpet fibers, and with foot traffic these particles and oily dirt are driven deep into the carpet. We recommend professional hot water extraction every 18 to 24 months. Periodic cleaning, using the hot water extraction method performed by a professional cleaner, will refresh carpet appearance.

    – The most used areas, such as entrances, doorways, traffic lanes, and in front of chairs will collect dirt faster than other areas. Clean these areas as they begin to show soil. This will stop dirt from spreading, and will extend the time between professional cleaning.

    Vacuum Regularly

    – Most dirt, and even dust, takes the form of hard particles. When left in the carpet these gritty, sharp particles abrade the pile of the carpet. Regular vacuuming not only prolongs the life of the carpet, but will enhance its appearance as well. Most soiling in carpet is of the dry, particulate type which can be removed with a vacuum cleaner.

    – Vacuum high traffic lanes daily, medium to high traffic areas twice weekly, and the entire house at least once a week.

    – Use a vacuum with a rotating brush or beater bar. Change the bags often and check the beater bars for burrs and gouges so as not to damage the surface of the carpet. Some thick loop pile carpets will fuzz if a rotating brush vacuum is used. In this case we recommend a suction vacuum only.

    Excellent4.7 Based on 802 reviews from review us on ★★★★★ I wish we could give them a higher rate!!! Love my floor and the installation of my floor. Workers went above and beyond (in my opinion)Steve S.Steve S. ★★★★★ We just had luxury vinyl tile installed in the kitchen, as well as hardwood floors in the living room and dining room. We were very impressed with the entire process. Will definitely use Smart Carpet again.Ruth Van D.Ruth Van D. ★★★★★ Andrew was prompt and professional. The flooring he recommended is amazing. Will definitely use again!amy G.amy G. ★★★★★ Always a pleasure dealing with Shane, has the product at a great place installed when you need it.Dustin H.Dustin H. ★★★★★ After checking out other places for flooring, I contacted Smart Carpet through Costco. The process was quick, salesperson showed up for appointment on time, took measurements, discussed options and showed me samples to choose from. (There was no charge for that service) At that time, Steve W gave me an exact price on the job. I didn't need to await a call back. Not only was I happy with the price, but, being an Executive Card Costco Member, I received an extra perk! Install was a short time later, completed in one day with polite and helpful workers who cleaned up to perfection. My floor looks spectacular and my friends and neighbors are envious, lol. If you are considering sprucing up your home with new flooring, call Smart Carpet and request Steve W to get the ball rolling!Janice P.Janice P. ★★★★★ The customer service and quality of work was absolutely spot on. Shayne came out as the customer service rep and helped me big time with what I needed. Day of installation was smooth sailing and was finished within 2 hours. Highly recommend and am going to use again in the near future.James C.James C. ★★★★★ Smart Carpet did an amazing job. Jay Carter was great to work with and very helpful. The install guys (Adriano and his team) were wonderful. My wife and I could not be happier with our new flooring.It’s so nice doing business with a company that does what they say they are going to do — our project was completed “on-time” and “on-budget”.Smart Carped exceeded our expectations.David M.David M. ★★★★★ Great workmanship on the installation of new hardwood floors and carpeting. The workers were quick and neat. Nicole Bonner the sales representative, was very knowledgeable and responded quickly to any questions and concerns. She stopped by our home every day of the installation. I highly recommend this company for your flooring needs.Carolyn D.Carolyn D. ★★★★★ Matt was very professional and detail oriented with our estimate. He was knowledgeable and did not try to pressure us into buying anything. We would recommend him and use him again!Seamus B.Seamus B. ★★★★★ They did a great job replacing some older carpeting for usPaul H.Paul H. ★★★★★ Professional and effeciant company. This is the second time we have used them. Would recommend.Lori S.Lori S. ★★★★★ Louie was great! He spent time to show me all the options and never felt rushed to make a decision. He was honest with his opinion about what was best option for our home and never tried to upsell just because! The installation went really well!!! Overall, great experience!Lorraine M.Lorraine M. ★★★★★ Louie went above and beyond to make sure everything was in order. Highly recommend!Lisa B.Lisa B. ★★★★★ I was very happy with my salesman Otto!! I wasn’t sure exactly what I wanted and he sat with me almost 2 hours and explained and showed me different flooring!! Two weeks later my floor was delivered and they sent four men to lay the floor. Took them 8 hours. I was so happy when I saw it all done. It really changed the whole look of my house. I am so happy we went with Smart Carpet!!Diane G.Diane G. ★★★★★ Bought our very first carpet from Smart Carpet and we are very happy. The salesman, Louis Marra, was very knowledgeable, helpful, and very accommodating to make our experience a success. Would highly recommend to anyone in the market for a new carpet or floor.Kim K.Kim K. ★★★★★ We love our new carpet! Jay was so friendly, helpful and patient with us while we picked out what we wanted. Definitely recommend using smart carpet and ask for Jay!Amanda G.Amanda G. ★★★★★ Great experience with Smart Carpet. Matt was helpful, courteous, and his follow-up was excellent. Would definitely recommend and will use again for future carpet needs!Jennifer W.Jennifer W. ★★★★★ We just had Mohawk RevWood installed in our dining room and family room and could not be happier. This is our third purchase with smart carpet. Each experience keeps getting better. The installers are punctual, efficient, and NEVER stop working, not even for a water break! We used the same sales rep, Nicole twice now. Also efficient, accurate (only 2 boards are left over!) knowledgeable and so friendly. I highly recommend this company and Nicole!Diane Z.Diane Z. ★★★★★ smart carpet and flooring did a beautiful job with our new Revwood floors in our basement. Love it!brendan P.brendan P. ★★★★★ Ryan is awesome and does a great job assisting with product selection. Love all my floorsLisa F.Lisa F.js_loader

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