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Carpet Care

    Stain Removal

    – Treatment of the affected area should begin immediately upon discovery. The more time that elapses before treatment, the more difficult a stain will be to remove.

    – First scrape food spills gently with a spoon or dull knife, removing as much as possible.

    – Always work from the outer edge of the stain towards the center to avoid spreading. Blot, do not rub or scrub, as the carpet may fuzz.

    – When using a mild detergent, use a clear, non-bleach laundry detergent. Do not use cloudy detergents as they can leave a sticky residue. Use only 1/4 teaspoon of detergent to 32 ounces water. Follow detergent cleaning with clear water rinsing and then blot to dry as much as possible.

    – For any stain removal, use a white cloth or paper towel for cleanup.

    Preventative Maintenance

    – The use of mats or runners at all home entrances and on uncarpeted areas adjacent to carpet will reduce soil and moisture in traffic areas. Clean mats and any other rugs placed over carpet regularly.

    – The use of furniture coasters to distribute the weight of heavy items is also recommended, especially for furniture with wheels. Take care when moving furniture with wheels by putting a protective barrier between the wheels and the carpet.

    – To extend the beauty of your carpeting, close drapes or blinds during hours of direct sunlight.

    – Exercise extreme caution with all bleaches, tile cleaners, mildew removers, oven cleaners, drain openers and plant food. They are strong chemicals that can permanently discolor or dissolve carpet fibers.

    Cleaning Recommendations

    – Even with regular vacuuming, soil particles and oily dirt will cling to the carpet fibers, and with foot traffic these particles and oily dirt are driven deep into the carpet. We recommend professional hot water extraction every 18 to 24 months. Periodic cleaning, using the hot water extraction method performed by a professional cleaner, will refresh carpet appearance.

    – The most used areas, such as entrances, doorways, traffic lanes, and in front of chairs will collect dirt faster than other areas. Clean these areas as they begin to show soil. This will stop dirt from spreading, and will extend the time between professional cleaning.

    Vacuum Regularly

    – Most dirt, and even dust, takes the form of hard particles. When left in the carpet these gritty, sharp particles abrade the pile of the carpet. Regular vacuuming not only prolongs the life of the carpet, but will enhance its appearance as well. Most soiling in carpet is of the dry, particulate type which can be removed with a vacuum cleaner.

    – Vacuum high traffic lanes daily, medium to high traffic areas twice weekly, and the entire house at least once a week.

    – Use a vacuum with a rotating brush or beater bar. Change the bags often and check the beater bars for burrs and gouges so as not to damage the surface of the carpet. Some thick loop pile carpets will fuzz if a rotating brush vacuum is used. In this case we recommend a suction vacuum only.

    Based on 581 reviews
    Carol Gifford
    Carol Gifford
    May 11, 2023
    I hired Smart Carpet to install laminate flooring and carpeting at a 2 family property that I am putting up for sale. They did a fantastic job and were able to complete it, including the stairs, in one day. Bill Hicks was “the man” who made it all come together. Thanks for the great job. My first time using them and I would not hesitate to use them again.
    Kate Assaraf
    Kate Assaraf
    May 9, 2023
    I’ve used Smart Carpet for 3 major flooring projects in my home and each time there was a huge transformation. Our first floor used to have 3 different levels and it seemed like an impossible task to create one uniform level—but Adam from Smart Carpet gave us a quote and a few weeks later our floor was so beautiful and level we couldn’t believe it. Our upstairs project was a similar situation where the previous owner cobbled together all sorts of flooring. Smart Carpet not only recommended beautiful flooring that would resist warping and creaking as a result of changes in temperature in our home, but also came to repair a small chip immediately that happened from one of my children. The latest project was a complete makeover of my basement flooring—which transformed my entire basement; and carpeting the stairs for the safety of my kids. Adam knew we were on a budget for this project and did not try to pressure us to go with something more expensive. We’ve run out of floors to upgrade but if we ever move, I’d call Smart Carpet first to take care of the new house! 🙂
    Frank Mowatt
    Frank Mowatt
    May 9, 2023
    Carpet came out beautiful. Couldn’t be happier with the install and experience. Our representative Craig was a pleasure to work with and very knowledgeable.
    Rick Hedeman
    Rick Hedeman
    May 9, 2023
    Excellent service. Excellent installation. On time. Professional. Clean. Delivered carpet and laminate exactly as promised with no surprises. Nice finished work. Job well done!
    Daniel Kernkraut
    Daniel Kernkraut
    May 9, 2023
    Louie was great to work with.
    Marty
    Marty
    May 8, 2023
    I want to thank Zack for helping my mother purchase carpet for her home. He was extremely patient, and the guys that did the install were great as-well. Would highly recommend using Smart Carpet.
    Bela Dahya
    Bela Dahya
    May 6, 2023
    Matt is amazing, he didn’t try to sell anything just for the sake of it, he took his time and explained all options we could have. He recommended what was best for us and not for his sale/commission. I would highly recommend Smart Carpet and Matt.
    Linda Van Horn
    Linda Van Horn
    May 6, 2023
    Very efficient and clean
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