Reviews

Smart Carpet and Flooring infographic on referrals

About SMART Carpet and Flooring Testimonials

SMART Carpet and Flooring works very hard at making their customers happy. It is through the hard work of our appointment booking, sales, customer service and installation departments that we have earned over 1300 positive customer reviews just this past year. SMART Carpet and Flooring continually rotates testimonials on this site as a way to thank our customers for their support. Be sure to check back frequently if you do not see your testimonial!

Don’t take our word for it

Hear people like you who made the best decision picking us.
Brian P.
Rima did an excellent job from beginning to end. The installers did a fantastic job with our new floors
George P.
Thank you Smart Carpet and Flooring for an amazing job on our new floor! Rima our salesperson was absolutely fantastic to work with and the installers did an outstanding job! Highly recommend them for your flooring needs! Thank you!
lotzflash
Shayne guided me through my rebuilding process after a terrible flood in my condo in Lawrenceville. He gave me different options based on my budget and home owners insurance. The installation was perfect so thanks to the installers.
Bennett S.
Rima helped us select right carpet for our space. Install was quick and efficient. Would definitely recommend!
Dan S.
Excellent service and value.
Meg p
AWESOME CUSTOMER SERVICE!!! We took Rima’s recommendation on the color and it was absolutely perfect. She took such time with us and will definitely recommend to use her again.!!!!
Lauralee D.
Everything went perfectly. Shayne did a great job on the sales end and the installers were experts in their trade. The rooms had some heavy furniture, and they handled it easily without complaints. I’d definitely use Smart Carpet again.
Daniel M.
I just bought a home in the Hamilton NJ area and needed hardwood floors installed in addition to refinishing some other areas of the house. Shayne Heslin, my primary contact throughout this whole process was great. Shayne was very informative and easy to communicate with, he also made sure we were completely satisfied with the end result. My fiancée and I are very happy with the end results, they did a great job.
Sharon C.
This company goes above and beyond your average floor installers. Not only is their pricing the best ( out of 3 other estimates) but they give you personalized service and really care about their customers. I have had a lot of work done in my homes over the years and never had a company that gave such complete care about the project like this one. Monts Carpet Tile and Flooring the best!!
Kerri S.
Great customer service from sales to installation! Installed in 2 weeks after purchase.
Elena Marie A.
I was treated very well by Ryan and his team. The free estimate was excellent, and any questions I had were answered.

When the flooring was installed, everything was taken care of, and all 3 rooms were completed in one day When I found one small problem, the team immediately returned and corrected it. I am so pleased with my new floor!
courtney C.
Thank god for Smart Carpet and Andre! We had a disaster with the first contractor we hired and they came in and redid the job to perfection. They were organized, knowledgeable, and Andrew still checks in on us to make sure we’re happy with the work. So thankful for them!! And thank you Andrew !!!!
Dave F.
Everything was seamless from start to finish!
JAMES BRESLIN was very professional and made sure everything was done correctly.
Joanne W.
We’ve used Smart Carpet for multiple projects and couldn’t be happier! Our salesperson Jay is so knowledgeable and professional, and the installation team is amazing. We will be using again in the near future!
Rima L.
Amazing customer service ! Louie helped me pick out the carpet and brought great samples and listened to me and was knowledgeable friendly and funny and patient in helping me select a carpet . The whole service was super quick and Sammy, who did installation was early and did such a clean and quick job, I was very impressed and love the results and the price was very reasonable . Please go with this company they are honest fair and have a lot to offer.
Alex F.
Extremely happy with my floor. Rima was incredible! Extremely knowledgeable and patient throughout the process. Very excited about my new floor would highly recommend!
Loretta C.
We are very pleased with the shop at home service offered by Smart Carpet. The carpet is an excellent quality and offers a luxurious look to our staircase. I would recommend our salesperson Louie and Sammy who did a great job installing the carpet.
Amanda B.
Michele was amazing! Knew exactly what we were looking for and within our budget. The install went smoothly and the carpets are beautiful!
Laura K.
Rima Came to my house and showed me all my choices for Flooring. And was very patient with me explaining process. The installers were awesome beautiful job. I love my Floor. I would refer your company to anyone.
Michele M.
I was in a rush to convert my extra muck room into a livable space for an ill family member. Smart Carpet was extremely helpful & compassionate. Ryan made a great connection in sales with his information & investment of time. We needed it fast, and he gave a us great insight of the right carpet. The installation crew of Jonathan & Andres worked tirelessly to install with my sick family member in the adjacent area. They were very tender & mindful of the situation. Overall the company & their staff helped fulfill our needs above & beyond.
Prakash P.
Great work team
Carolyn D.
From start to finish, I was very pleased with Smart Carpet’s installation of a carpet runner on our staircase. Louie did a great job explaining the available options and helping us make a final decision.
Per our request, they were able to get the carpet installed before Thanksgiving and it looks amazing!
Vivian G.
We had a great experience with Smart Carpet. Representatives on the phone and in person were friendly and efficient. Our sales representative Louie was patient, knowledgeable and helpful, guiding us through the process seamlessly! I would recommend and use again.
mimi P.
Smart Carpet was an excellent company to deal with. The sales rep Michele came to our house with displays to initiate our order. She spent lots of time with us to make sure we were happy with our selections.
The order was placed, delivered without a hitch. The three young installers came and did such an excellent job. They worked very hard to make the installation perfect. We were home at the time and they just worked around up without a hitch. I posted after pics on Facebook and recommended to all my friend. I called the manager to let him know about the excellent job of all those incvoved.
Sincerely, MIMI
Nisha D.
Louie did a great job helping my parents find the right carpet for our family room. He and his team were not pushy, did a clean job taking out the old carpet and replacing it with the new one. He came back to check and make sure the work was perfect. The workers were super kind and very fast and clean.
Patricia V.
Excellent service! quick service & very trustworthy, I was impressed with the professionalism and customer service from Louis Marra. I’m so happy!
Salvatore C.
We had an excellent experience with SMART Carpet and Flooring! Shayne went above and beyond with his outstanding customer service. He met us at our home, took the time to walk us through all of our flooring options, and patiently answered every question we had. His insight and knowledge made the decision process so much easier. From the material drop-off to the installation, everything was seamless. The team was punctual, efficient, and the end result exceeded our expectations. We couldn’t be happier and highly recommend them!
Diane L.
The sales representative, Rema, was extremely helpful in my decision for my flooring . The flooring is beautiful. When it was installed, the installers were highly professional High recommend
Barbara G.
My carpet came out amazing ! Thank you Louie for helping me pick out the perfect carpet for my basement and steps! Will definitely use again for my 2nd floor!
Sam W
Second carpet I've had installed. They did a great job both times! Great service and professional
Donna K.
Donna K.
Staten Island, NY
Would recommend. Thank you!

Presentation & installation were perfect. Both very kind & professional. Would recommend. Thank you!
Diane I.
Diane I.
Brick, NJ
Done professionally

Installation was done professionally. Very neat and took his time. Excellent
Sophia K.
Sophia K.
Voorhees, NJ
Great job!

They did a great job! Very nice and friendly. They cleaned up when they were done.
Sal M.
Sal M.
Manchester, NJ
Thank you Smart Carpet

All was done professionally and without any problems. Thank you Smart Carpet, installation was perfect.
Joe K.
Joe K.
Ocean, NJ
Will recommend to others

Outstanding job!! Very professional & clean. Did the job quickly & done well! I will recommend your company to others. Installers were great!
Carrie B.
Carrie B.
Freehold, NJ
Service & installation was quick

Very professional in all aspects. Service & installation was quick & installer did a great job.
Kerrianne R.
Kerrianne R.
Lanoka Harbor, NJ
Excellent job!

Excellent job! Looks nice and the crew cleaned up after themselves. Thank you.
Justine M.
Justine M.
Toms River, NJ
An amazingly awesome job

Installers did an amazingly awesome job. Very professional & excellent in their workmanship!

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