Reviews

Jim was very informative, professional and friendly with our purchase! The installers were also professional and friendly. Cleaned up the area very well! Highly recommend Jim and his team at smart carpet!

Customer service was great. Installation was so quick and looks absolutely amazing. Matt was awesome! Very knowledgeable and personable. He even came after both of the carpet installations to make sure everything went well and that we were happy.

Smooth process from start to finish! Personable in-home consultation and follow-up with our sales manager, Andrew. Quick and efficient installation.

Matt, was great, helped pick out a great style and color of carpet for my home office. Installation was smooth an done quickly, arrived on time they were in and out, and cleaned up great. Would absolutely use Matt and team again.

Friendly sales by Ruth Kennedy, Expert installation By Sammy, and professional follow up by Adam Forbes . Would highly recommend to friends and family

Worked with SmartCarpet as they are the authorized dealers who work with Costco. My estimate was done by John who was great. He reviewed all the options and was professional and through. I did have some issues during my installation but was contacted by SmartCarpet once I gave the feedback. We discussed some areas of improvement and Jude reviewed the process and offered solutions along w/ a direct number for further communication.

Installers were quick, friendly, and cleaned up nicely!

Bob was so knowledgeable & helped me pick a great kitchen floor. I just love it!

Smart Carpet and Flooring did an excellent job installing our new carpet in Monroe County! Installation was a clean process and the team handling the service were great and efficient! Our representative Louie was great at walking us through all of our best options and working within our budget. I couldn’t recommend them more!

I just had carpet put in all bedrooms. I really love it. The installation guys was very polite and made sure I was satisfied. I would definitely refer Smart Carpet to everyone. Also my representative would came to my home was fantastic.Thanks Bob

Five years ago Smart Carpet put down an engineered floor throughout my new condo, five rooms. It became apparent that the flooring was not holding up well. Smart carpet addressed the issue by replacing parts of the floor. But addition issues kept cropping up. I spoke with John N, my sales rep, who came and examined the floor. He came up with a plan to replace the flooring in my entire condo after five years of use!! He replaced it with a totally new flooring that eliminated all the pitfalls that were associated with the previous product. It has now been six months since my new floor was put down. There are absolutely no issues. The installation is fabulous. I waited this long to write the review so I could see if issues developed. There are none. I couldn’t be happier. The only cost to me was the difference in the cost of the original flooring to the new flooring, minor indeed. The bottom line is that Smart Carpet stands behind their products and their installers. They value their customers!!

Great service!

Louie and the carpet installers were fantastic! Really went above and beyond on helping me pick out carpeting and the installers were quick and got the job done! Thank you! From Warren county

Easy initial appointment and at home sales call. No pressure to purchase.Installers arrived on scheduled time and completed the work professionally. Carpet looking great.

Ruth was great to deal with, would highly recommend!

What an amazing carpet company! My third floor is a whole new place! I can’t say enough for Andrew and our installation team! Thank you!

Matt did a very professional job. He guided us and gave excellent suggestions. Would highly recommend Matt and Smart Carpet!

Bob from Smart carpet was terrific. Explained everything about install. Thanks Bob

Bob Dolan came to my home to measure my for installation as well as show me a range of carpet choices…I found him to be patient and knowledgeable:..he really took his time in helping to educate me about the different qualities without ever making me feel pressured…he was very helpful also in showing me to how to optimize placing seams in the least intrusive location while utilizing the least square footage…I would highly recommend Bob and I would use him again in the future…

We had a great experience with Michelle the sales rep, as well as the installation crew. It was an incredibly easy and hassle-free experience for the biggest remodel we ever did!

Our new floors were just installed, and we absolutely love them! Price was great and installation went seamlessly! Our salesman Jay was there every step of the way to ensure we were happy! Highly recommend!

Smart Carpet (Louie, John and Adam )very professional and doing great job. I highly recommends for installation of wood floor with them.

I am thrilled that I chose this company to replace the carpet in my basement. Not only was my salesman Louie incredible, but the installer was as well. They both made this process so easy for my family and had my basement looking beautiful. I am located in Sussex county and will contain to use this company for any further installations I may need. 10/10 recommend.

Had the best experience! Steve, our salesman, was so thoughtful and considerate. He spent so much time with us making sure that we were thinking through our options and making the best choices for our space. The installation was incredibly smooth and easy. The installers came on time and worked considerately all day. They cleaned up impeccably and even helped us put some stuff away. I would highly recommend Smart Carpet!

From the first meeting for estimate to carpet install day Jim was helpful and easy to work with. The installers did a great job as well. Very happy with the new carpet! Highly recommend

Louie was such a nice pleasure to work with. Made it easy and I feel like we were fairly charged. He has great style and helped with my choices. The installers came and did a great job. Very clean installation.

Excellent job cleaned up everything and Louis our sales guy was great and worked with us love my floor. Middlesex County NJ

Matt was great. Very personable and always kept us in the loop throughout the process. He had plenty of options to show us and even helped us find the color that he felt was closest to what we were looking for. Installers were great as well, definitely experienced. I would definitely use them again if I need carpet in another room.

Great service from Michele who came out to measure and go over choices with us to the installers who put the carpet in our bedrooms, etc. Used Smart Carpet in the past and they have excellent customer service no matter how long you’ve had it!

We just had 5 rooms, a hallway and stairs carpeted in our Bergen County home.Our experience with Smart Carpet was wonderful. The sales rep, Louie was professional, prompt and extremely efficient. He took a great deal of time to show us our options and explain the difference between each of them. The installers arrived on time on the scheduled day and worked non stop throughout the day. This included tearing up the old carpet and moving all the furniture which we had emptied previously. We are very pleased with the final product. They are an excellent and professional company to do business with. Thank you Smart Carpet and Flooring.