Reviews

Smart Carpet and Flooring infographic on referrals

About SMART Carpet and Flooring Testimonials

SMART Carpet and Flooring works very hard at making their customers happy. It is through the hard work of our appointment booking, sales, customer service and installation departments that we have earned over 1300 positive customer reviews just this past year. SMART Carpet and Flooring continually rotates testimonials on this site as a way to thank our customers for their support. Be sure to check back frequently if you do not see your testimonial!

Don’t take our word for it

Hear people like you who made the best decision picking us.
Christopher G.
Excellent service! Great pricing!
Laura G.
Louie was extremely knowledgeable about the products. He really listened to what I wanted and went the extra mile to order samples for me. He was good with follow up and a pleasure to work with.
John C.
Smart Carpet provided a quality installation of my wood flooring. Matt Connor was courteous and informative about the planning and installation procedure. I would highly recommend to others.
Ryan W.
We are very pleased with Smart Carpet and Flooring. John came to our home to present options and gave us a fair estimate. The installers were professional and did quality work. Communication and customer service were great throughout the process.
Denise R.
Team was awesome. They communicated their timing and kept to it.
Jennifer G.
My experience with Smart Carpet couldn’t have been better! Andrew gave us a great consultation and estimate. He was honest, helpful and informative. I needed installation in an extremely short amount of time for my daughter’s room, and he made it happen! Sam came to install my carpet. He was friendly, quick and efficient. The carpet looks beautiful and we are very pleased with the quality. Looking forward to future projects with Smart Carpet.
Michael G.
I’ve used Shayne for the second time now in our second Monmouth county home and he’s continued to exceed our expectations with our carpet and flooring needs. He’s very thorough and responsive in helping us.
lori W.
What a wonderful experience! Our sales rep Louie was so knowledgeable and helpful in guiding us to the best flooring for our needs. His follow up to make sure job was completed was exceptional customer service. I highly recommend Louie and Smart Carpet for your flooring needs.
Bre S.
This is my second time using Oscars Carpet One in Williamstown. The staff is very sweet and helpful. Highly recommended!!
Paul S.
Excellent job all around from sales to installation! Very efficient and neat installers.
Tina S.
Jim was excellent helping us pick Core-Tec flooring. He was on time, on target and informative, educated and knowledgeable in his profession. Jim was Very patient, he took his time and really demonstrated the "CARE" factor.
The installers were prompt, professional, courteous and very skilled. They never stopped working until the work was done. Excellent work ethic. They were also very very neat with an attention to detail that goes above and beyond.

Michael Shymko
Celeste G.
Our representative was Bill Hicks. We had a great experience with Bill. He was a true professional and explained everything well. Bill was a pleasure to work with. We would recommend your company and Bill Hicks to everyone. Overall we had a great experience. The installation process was also great and the carpet is beautiful.
Billy D.
Overall top notch experience. Our saleswomen Ruth was a professional and I couldn’t be more happier with the ease of the installation process.
Michael D.
Installers were on time did a nice job they vacuumed and cleaned up and took care of everything I needed done they left the house cleaner than when they got there I'll be using them again
Dagney K.
We had Louis come out today to measure our house for carpet. He was a pleasure to work with. He was very professional and gave us some great advice. Smart carpet is a big company, but Louis gave us small company attention with great attention to detail. He also creatively came up with a plan that suited our needs perfectly. Thanks again Louis! 🙂
Ryan G.
Smart Carpet and Flooring did an exceptional job on my carpet job. Louie, the sales rep spent multiple hours with me and even came twice to ensure I was well educated on all my carpet options, and never pressured me. Louie is extremely knowledgeable and patient. Louie came during the job and after the job to ensure it was completed with excellence. The carpet installers were also exceptional. My stairs are quite complex, but the installation team spent time to complete the stairs and the whole job as expected. I am extremely glad I decided to use Smart Carpet and Flooring for my house.
alex F.
Working with Jim and his manager Adam Forbes was a great experience. There was an installation error on one corner and a highly visible seam….they came and replaced the entire carpet! They really stand behind their work. Very pleased.
Amanda R.
Shayne Heslin was very helpful. We were able to do a very fast turn around between the first call and a finished job.
Gayle H.
We just moved to Atlantic County from Ocean County. Shayne H. was always our
" go-to" guy for 20 years so we hoped he would come to our new home - and he did!! Professional and courteous service. Smart Carpet is the ONLY way to go! Thank you Shayne from Steve and I once again!
Grace C.
Im so glad i used SMART carpet to get my wall to wall done. Louie and Sammy were great. Profesional, punctual and very knowledgeable. My carpet came out better than I expected.
Andrew S.
I had an amazing experience with smartcarpet and Bill Hicks! He was extremely helpful and very honest regarding what would be the best options for my basement!
He kept me in the price range that I was going for and gave me excellent recommendations. He took his time and I never felt pressured! I 100% recommend Bill and Smartcarpet!
Linda D.
The installers did a nice job. We love our new carpet.
Michael F.
Every step of the process to install, our carpet was smooth. I went online to put in information for a free estimate and someone called me within five minutes and gave me an appointment the following morning. Our estimator, Ruth, arrived early and was a pleasure. She has much experience, quickly calculated our square footage, and explained the different types of carpets. We struck a deal within 15 minutes. Our carpet was installed two weeks later by Sam, who called the night prior. He was friendly, arrived on time and had the job completed promptly. Smart Carpet is a very professional operation and I would certainly use them again.
Xx
Sales person Ruth K Tom's River NJ ,rep was extremely helpful w/ choosing the right carpet for us. Sam installed our carpet so perfectly! Easy process from beginning to end. I have used smart carpet for many years. I highly recommend them for any flooring needs.!
Maureen F.
I met with Jimmy Breslin and he was excellent in helping me get the perfect carpet and price! Fabian and his team arrived right on time and worked so hard and also did an excellent job. Thank you Smart Carpet!
Yvonne D.
Carpet looks beautiful. Louie, our salesman was very patient as I made my carpet selection. The installers and binder were excellent. Will use again!
Michel R.
They did a really good job in a short time. Recommended.
Kim R.
Calling Smart Carpet is the best decision I made. Drew, our salesman, was very knowledgeable about his products and very helpful assisting us in making a decision. Price was very reasonable. Scheduling installation was easy. The installers worked very hard, and we were glad that we did not have to remove the railing in the upstairs hallway. The carpet looks amazing. I'm very pleased and won't hesitate to call them for any upcoming flooring needs.
Leah K.
Just had carpets installed by Smart Carpet and Flooring. It was a great experience and our salesperson, Matt Connor was amazing! He was very professional and went above and beyond to help us get the perfect carpet for our house.
Kevin N.
Jim is an expert salesman! He was a delight to work with and he made the entire process enjoyable and simple. We will always go to him when the next project pops up.
Donna K.
Donna K.
Staten Island, NY
Would recommend. Thank you!

Presentation & installation were perfect. Both very kind & professional. Would recommend. Thank you!
Diane I.
Diane I.
Brick, NJ
Done professionally

Installation was done professionally. Very neat and took his time. Excellent
Sophia K.
Sophia K.
Voorhees, NJ
Great job!

They did a great job! Very nice and friendly. They cleaned up when they were done.
Sal M.
Sal M.
Manchester, NJ
Thank you Smart Carpet

All was done professionally and without any problems. Thank you Smart Carpet, installation was perfect.
Joe K.
Joe K.
Ocean, NJ
Will recommend to others

Outstanding job!! Very professional & clean. Did the job quickly & done well! I will recommend your company to others. Installers were great!
Carrie B.
Carrie B.
Freehold, NJ
Service & installation was quick

Very professional in all aspects. Service & installation was quick & installer did a great job.
Kerrianne R.
Kerrianne R.
Lanoka Harbor, NJ
Excellent job!

Excellent job! Looks nice and the crew cleaned up after themselves. Thank you.
Justine M.
Justine M.
Toms River, NJ
An amazingly awesome job

Installers did an amazingly awesome job. Very professional & excellent in their workmanship!

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