Reviews

Rima was very helpful and gave excellent customer service

Great experience, we worked with Rima, quick and easy. Fast instillation. Very happy with the results.

We were very happy we chose smart carpet. Louie was communicative and super knowledgeable about the process and the options and helped us get what we wanted within our budget. His team was professional and did a really nice job!

Louie the sales person was excellent. His knowledge of the different options available put me right at ease .the kitchen floor was a total transformation. We love it . And Johnathan the installer did a great job as well. We have used smart carpet in the past and that’s why we came back . I would highly recommend this company.

Great job on installing carpets in two large rooms of my home. Quality carpets with a range of prices were shown on site. The installers were professional and cleaned up well afterwards. Would definitely use them again the the future

I was very pleased with Smart carpet. My salesman Louie was exceptional. He called to let me know the exact time that he would be at my house. We discussed my options and he showed me many samples explaining the quality of each sample. It was an easy and convenient way to shop. He was very knowledgeable about the products. Louie got right to work measuring rooms and deciding how the carpet would be placed so I wasn't paying for extra unused carpet. I was contacted by the office to schedule my installation. Everyone I spoke with answered my questions and were very professional. My installer was Johnathan who, with his one worker, was very quick and also very respectful and professional. They were very careful moving my furniture and putting everything back as I asked. They cleaned up as they went along not leaving anything in my yard. They had a great system.
I was very pleased with the quality of carpet I was shown and the price was very reasonable. The lifetime warranty is a great plus to have.

Great work!
Showed up on time and was done in about 3 hours.
Installer was friendly and a pleasure to work with.

SMART Carpet and Flooring does wonderful work with their installers Rafael and Wesley. These gentlemen are courteous, listened to our feedback on the post install work to be done. Then went about completing the work quickly, quietly and most importantly - efficiently. What a fantastic job they have done and the finish is very professional.
We wish Rafael and Wesley all the best.

A big thank you to Adam of SMART CARPET, for his efficiency in organizing and managing the installation. He was there with us throughout the process and we truly appreciate that.

We also want to thank Michele of SMART Carpet for her staying in touch with us through the whole process.

A big shout out to Travis of the install department as well -for keeping us informed about scheduling dates and for an excellent line of communication.

This is the second room I had carpeted by carpet to go with Brian in brick. I just love the store. Brian is so very helpful and is the best for getting you what you really want for your house. The installers are efficient and clean They do not leave a mess at all and are so friendly I would recommend the store Anybody who wants carpet or flooring.

Rima was very helpful and pleasant with our purchase. She knows exactly what she is doing and her recommendations worked for us. Great job.

I recently had severe damage in my basement as a result of the past storm. I lost almost everything including my carpet which had to be pulled up and removed from my house. I contacted Smart Carpet to get an estimate on replacing the carpet. I had the pleasure to do business with one of their salesmen, Louie Marra. He is friendly, very personable and seriously took in account my financial limit. He worked very closely with me and came up with a satisfactory plan that I could work within my budget. The carpeting was installed yesterday and I am extremely pleased with the end result. Louie even stopped by the house to inspect the work and to ensure I was completely satisfied. I give Smart Carpet the highest of ratings and would recommend them to anyone looking for floor covering!

I am very pleased with my vinal plank floor.
I recommend this company.

The sales associate Reema, was wonderful. I was very pleased with the entire experience, Sammy, the carpet installer did a great job as well.
Thank you

Rima and team were helpful and did a solid job carpeting two of our rooms. The end result was great and the team was very efficient and helpful.

Smart carpet handled my carpet installation for 3 rooms. The installers were neat and professional. They moved the furniture as expected. The carpet quality is luxurious.
Purchasing through Costco had added benefits too.

Have used Smart Carpet for a number of years . From their sales people to their installers it was a breeze . Professional , prompt and courteous. Beautiful products !!

The service was great. Louie was very helpful and checked if all went well when the job was done. The guys came on time and completed the job quickly.

Jim was a great salesman and really just a great guy overall. Felt like you knew him for years, right away. Made the process so easy! Installation was great too. Floors look amazing! Highly recommended!

Great experience with smart carpet. Ruth was friendly and very helpful when I was choosing my carpet . Installers were on time and quick. Overall great experience.
Lisa Y

I love it the person that installed it was amazing

Hello everyone, about 20 years ago I hired smart carpet to install new sorona white carpets in my bed room suite hall way and stairs i was happy with the workmanship and carpet and I was told that it is a lifetime guarantee for the installation, a few years ago I noticed that the carpet needs to be stretched and decided to call them for the free repairs and stretching. The answering service was professional and they found me in the system right away, they made me appointment right away. Showed up on time and repair and stretched my carpet. My carpet looks great again and I want to thank smart carpet for a great service again. I did recommend them before and do it again, thanks

Rima our sales associate provided exceptional service and detail when purchasing our carpet. She was a pleasure to work with. Also, the installation team did a great job. Efficient, on time and neat. I would use and recommend Smart Carpet in the future.

Louie was a absolute pleasure to work with. He is personable, honest and really goes beyond to help. Louie truly cares to make sure his client is well taken care of😇

Everyone from the salesperson, to the installers were helpful, professional and courteous.
Competitive pricing.

Bill Hicks is the man! He took the time to show us different carpet options, worked within our timeline and budget, and ultimately helped us decide on a great product that we love. Bill carefully mapped out cuts and carpet install so that we purchased the correct amount with very little waste instead of upselling us on unneeded extra square footage. I highly recommend asking for Bill!

I just moved into my home and knew i needed to rip out the existing grimy smelly flooring and carpet I called Smart Carpet becaise I like the idea of shopping from home. I was pleasantly suprised to see a woman sales associate when I answered my door.It may not be a big deal to some but as an older woman living alone this was a big deal to me. Her name was Rima and she was great. There was no hard sales pitch at all. She had extensive knowledge on the flooring she showed me. I wasnt entirely sure of what I wanted and what I wanted to spend. I did know that when I saw it, I would know. After some sample boards came in and out of the house, there it was..the flooring I had to have. It is gorgous. Rima was very personable and kind as well as professional She also offered to get me a sample piece to put in my purse while i shop for paint and some furniture. The all around experience was very pleasant. Rima was always available to me during the process if I had any queations. Also a shout out to the install guys who did a beaitiful job, even though on the last day my AC broke and they had to work in the awful heat. Their work was perfect and they left NO MESS. Oh and they also installed this beautiful 5 inch base molding that is stunning to say the least. The general manager stopped by during install and was very pleasant as well. Dealing with smart carpet was an all around easy, non stressful experience. I will definately use them again when I start remodeling other rooms. So if you need new flooring or carpet, Rima is your go to sales associate.

Called to schedule an appointment to order carpet on a Monday morning. The area district manager,Shayne, said he could be available at 4pm that afternoon. We ordered carpet that afternoon and it was installed on Thursday that week. This is the 4th time we have used Smart Carpet and would highly recommend them.

Wonderful experience from start to finish! Shayne was super friendly and knowledgable and helped us pick out a great carpet that fit our needs and budget. On the install Sam was awesome! He was very nice and down to earth and also all business. When he arrived he took a look at the bedroom and went to work. He is probably the best carpet installer we’ve had over the last 25 years. Completely satisfied and receiving a call from Shayne after to make sure all was great was a nice touch. Highly recommend Smart Carpet and especially this team.

Louie was amazing. I had to make a late appointment and he was able to come by that night and helped us pick the perfect carpet for the perfect price. He was very informative and made sure everything ran smoothly from start to finish.

Ruth, my saleswoman was wonderful.
Pricing was good and installation was quick and stress free.