Reviews

Called to schedule an appointment to order carpet on a Monday morning. The area district manager,Shayne, said he could be available at 4pm that afternoon. We ordered carpet that afternoon and it was installed on Thursday that week. This is the 4th time we have used Smart Carpet and would highly recommend them.

Wonderful experience from start to finish! Shayne was super friendly and knowledgable and helped us pick out a great carpet that fit our needs and budget. On the install Sam was awesome! He was very nice and down to earth and also all business. When he arrived he took a look at the bedroom and went to work. He is probably the best carpet installer we’ve had over the last 25 years. Completely satisfied and receiving a call from Shayne after to make sure all was great was a nice touch. Highly recommend Smart Carpet and especially this team.

Louie was amazing. I had to make a late appointment and he was able to come by that night and helped us pick the perfect carpet for the perfect price. He was very informative and made sure everything ran smoothly from start to finish.

Ruth, my saleswoman was wonderful.
Pricing was good and installation was quick and stress free.

When we need carpet I reached out to
Smart carpet and they were quick to respond. I made an appointment and the sales man they sent us was great, his name is Louie .
He was very kind and the best part is he knows his material. He took his time and brought in a large selection of material to review. Once we had an idea he was able to price out exactly what we needed. The price was right and we purchased the carpet we wanted. The turn around time was fast and the installers were one time , clean and professional . In fact Louie passed by a few hours later to inspect the job they had done. He left me his number and said if anything needs to be looked at I should not hesitate to reach out to him. With all that said I give them an A plus from start to finish. Thanks Louie I appreciate your dedication and great service . Mike

Was happy with the color, quality and installation and binding of multiple area rugs! Great job all around!

Terrific experience from start to finish with a one-room carpet install. John walked us through some good options and explained everything about prices (very reasonable!) and the process. Carpet was ready even faster than expected, and Samy took care of the installation in record time -- before we were even done with breakfast! We'd use them again in a heartbeat.

We are having a very positive experience with Smart Carpet. Louie, the sales representative who came to our home, was extremely knowledgeable about his products and was very patient and helpful, offering us different ideas and options.

Adam from Smart Carpet helped me pick out new
Carpet and was very very nice. The carpet was installed yesterday by 3 really nice young men who did a wonderful job which included moving all the furniture, installation and clean up and then putting all the furniture back in place. Highly recommended !

Totally pleased with everything! My home has a,new look, and it's beautiful. Initial contact person and installer were fabulous! Will recommend to friends.

I LOVE SMART CARPET!!!!I can't say enough about the workmanship and expertise they bring...EVERYTIME to the job...I've been in my home for 23 years..they've installed in EVERY room.Ive NEVER been disappointed. EVER.The respect they extend to US IS CONSIST along with the quality of care.The 2 fellows today were exceptional.We have an amputee with wheelchair.They took the time to figure the best configuration of the material .The ramp they rendered to accommodate was a labor of caring and it showed in the finished product.They made the room look both seamless and professional upon completion.Thank You SMART CARPET! YOU'RE HEAD AND SHOULDERS ABOVE THE REST. ANOTHER FINE JOB .XO...MOST APPRECIATED....Now..finally..let me address the WHO and HOW...Her name? RIMA..and..might i say, upon meeting her for my Smart Carpet appointment, I knew right away I was in great hands.Rima was not only professional but competent in her knowledge and understanding of exactly what I was looking for.Her determination and persistence in the hunt never wavered until she found EXACTLY what I discribed.She not only was involved in the start of this project, but did a follow up afterwards to make sure of the level in which we were satisfied! In this busy, hustle bustle world we live in, it's a rarity. Bottom line:
For your flooring needs...
SMART CARPET
IS THE WAY TO GO!
P.S.
Ask for RIMA
TELL HER I SENT YA!
Debi Montemaro

We were very satisfied with the carpet installation in our class rooms, offices and hallway area.  Representative Jay Carter was very courteous, prompt and efficient.  He, also, returned to the church after the job’s completion to check to see if everything was done correctly and to our satisfaction. Installers were clean and professional throughout the process and work was done in a timely manner.  We love our carpet!

I had a wonderful experience with Ruth Kennedy and Smart Carpet. I contacted them through Costco so I got the extra bonus of a 10% of the cost shopping card.

Ruth came to my house and measured all the rooms and laid out exactly how the carpet would be installed with the least amount of waste and as few seems as possible.

She then showed us a variety of Shaw carpet samples and explained the differences in the length of the piles.

After making our decision on the carpet, Ruth filled out all the paperwork and said it might be about three weeks before they could install it which was ok with us. A couple of days later I got a call from the installers saying they could come the next week which was great news!

The installers came around 8:30 and left at 5:00. They did an excellent job with the installation and took away all the old carpet and padding. The new carpet looks and feels great. Using Smart Carpet was a great choice for us. They transformed our house in one day and couldn’t be happier about the service.

Excellent work and appointment & follow up was great. Very pleased with services

Our installer, Sammy did an excellent job and paid attention to details. I would recommend him for anyone using Smart Carpet.

Very pleased with the service and Jay was great at helping me pick out a good color that would work best for the home.

Loved doing business with Jay! He responded quickly, remained patient while I was indecisive and was knowledgeable on all my flooring options. Called him back two weeks after our first job for a rental property and had a great experience again.

Very happy with our new floors. Louie went above and beyond with great customer service. The install team was very professional and we will definitely use them again. Highly recommend!

Rima was amazing to work with and the team was professional, quick and cleaned up after themselves. Great experience!

Drew did an excellent job helping us to decide what would be best for us…Professional, friendly and knowledgeable, we would highly recommend him to our friends and family

Smart Carpet is great! I ordered my floors and Hunter Douglas blinds directly from them. I cannot stress enough how exceptional the service has been. Install managers “Jude, Joe and Ryan” took great care of my floor issue, and I sooo appreciate it! Kudos to “OTTO” for handling my Hunter Douglas blinds. He was kind and went above and beyond to make us happy. No doubt, I will be spreading the word to my family and friends. They were all terrific. Thank you again!!!!

Top tier service from initial contact through finish. Louie was great. Very professional and helpful. Highly recommend.

Smart Carpet provided excellent customer service. Salesman Shayne was quick to respond, provided many options for flooring, and answered all my questions. The new hard wood vinyl floors and new carpet look great! Outstanding service!

Smart Carpet was a pleasure to work with. They were punctual, upfront, accommodating and very reasonably priced. They worked with us every step of the way and completed the project within a week of signing our contract. Our sales representative Ruth Kennedy was extremely knowledgeable and gave us a no pressure sales pitch. Through the whole experience she checked in with us every step of the way to ensure we were not just satisfied but happy with the materials, workmanship and the schedule. I’d definitely recommend Smart Carpet for your flooring needs and I’d absolutely request Ruth to be your salesperson!

Rima is a class act! Smart carpet should be happy to have her work for their company. She takes care of her customers as if they were her own family and always checks in after the job is completed. We will definitely recommend her.

Rima was my salesperson who did an excellent job in exploring different options of carpets available for my room.

My sales rep Louie was five stars!

If you're thinking of flooring look no further than Smart Carpet; an excellent company to deal with that has a wide inventory, very fair pricing and excellent workmanship. Simply put, outstanding!

Louie and installer were great, quick and easy process

Excellent experience with Smart Carpet! Louie and his installers did a great job in our home. Highly recommend them!