About SMART Carpet and Flooring Testimonials
SMART Carpet and Flooring works very hard at making their customers happy. It is through the hard work of our appointment booking, sales, customer service and installation departments that we have earned over 1300 positive customer reviews just this past year. SMART Carpet and Flooring continually rotates testimonials on this site as a way to thank our customers for their support. Be sure to check back frequently if you do not see your testimonial!
Don’t take our word for it
Hear people like you who made the best decision picking us.
Erica M.
Shayne was great to deal with. Way easier to have in home samples to make a choice from. Thanks!
Megan W.
We had an amazing experience with smart carpet and flooring starting with their representative, Joe Orlando and all the way through to the installation team. They were friendly, helpful and professional. Mr Orlando explained the process in full detail and was very essential to us picking out our best carpet type and color. I highly recommend them.
Timmie P.
Shayne was great in exposing everything about the material and install. Everything was on time and looks great. The best and most reliable in Monmouth county.
Sandra K.
Working with Smart Carpet has been a wonderful experience from the minute Le Louis Marra , the sales person came to our home to The installers who did an incredible job in one day, putting in a lot of square foot of carpeting. We’re thrilled with the carpet thrilled with the customer service i And theoverall experience, and we’ve already recommended it to our neighbors. We live in an adult community and hopefully LouisMarra and Smart Carpet Will receivea lot of business from it
Lisa Z.
Great experience and our Salesman was very helpful, Ryan Ogorzalek, highly recommend.
Andrew F.
I am so pleased I used SMART Carpet to install new carpeting in my home. I worked with Nicole Bonner, who was the absolute best and so knowledgeable and responsive to my questions. The installers were fabulous - very professional, and did a flawless job installing the carpeting. They also cleaned up after themselves and did a fairly big job in a single day. I strongly recommend them!
Juliana S.
I got my stairs carpeted and had a great experience with Smart carpet and flooring. Louie was very helpful throughout the process and the got the job done within a couple hours. Would definitely recommend!
David M.
Competent and responsive to our needs. From first contact to finished installation was 10 days. Impressive and professional service from our Morris County sales rep and the installation team.
Leia L.
We had an awesome experience from picking out our carpet to installation! And it was fast - they did such a great job too !
Joanne W.
We worked with Louis he was very helpful and knowledgeable, very easy to talk to. He really took his time and explained and answered all my questions. The guys that laid the carpet were also very nice and did a great job.
Pamela K.
From the initial appointment, selection, quality to the careful installment as promised-absolutely delighted!
Joey S.
Worked with smart carpet thru costco and had an incredible experience. Jay was extremely professional, thorough, and took his time explaining everything to us. Definitely recommend smart carpet and ask for Jay!
Kristina N.
Ruth was absolutely amazing! Carpet beautifully installed as well
Lisa W.
Jay was a pleasure to work with. He took the time to help me find the perfect product and value.
Mike C.
Excellent quality! Workers came and finished quickly and neatly. My laundry room is really nice now. Wish I had done this sooner
Shaimon A.
Excellent job done by the smart carpet, my stairs look awesome. Also the sales rep Mr.Matt cooperates a lot to give a fair price for the job.
Kimberly B.
Louie was our Smart Carpet sales representative for our home in Somerset County. Louie was extremely helpful in helping us decide on the best option for our carpet needs. He was extremely knowledgeable on all of the products that were offered and explained everything in great detail and made great recommendations. Louie went the extra mile in contacting the warehouses to ensure that the selection that we made was available and could be installed in a timely manner. The installation team that arrived a few days later to install the carpet was meticulous with their work and the carpet came out perfect. Louie followed up with us every step of the way including after the carpet installation to make sure that we had no issues even days after the installation. We will be contacting Louie in the near future for our additional carpet needs and we highly recommend using Smart Carpet for your carpet needs.
Ranae B.
Selection was great and service was fast!
Mehul S.
We used their services (Somerset County) and couldn’t be more pleased. Louie, our prinary contact, was great. He coordinated the whole process and today we got the carpet installed, which was done on time and met our expectations.Overall, we were very happy with the entire process (service, pricing) and would recommend their services to anyone looking for carpeting services.
Debbie M.
Jim was an excellent salesman. He explained the different carpets and padding. The installers were efficient and got the carpets down in no time. Jim came the day of installation to check and make sure I was happy.
Susan R.
Hired Smart Carpet to install new carpeting in the common areas of one of the buildings in our condo association. Couldn’t be happier with the results. These folks wet incredibly easy to work with. Within a week or so after accepting the proposal, the installers were there. Incredibly hard workers. I was concerned about damage to the somewhat newly painted walls and baseboards, but this was not an issue. I would like to mention too that the salesman, Adam, was a pleasure to work with. I highly recommend this company! One last thing, the proposal could not be beat by another carpet company.
Ray S.
Jim was very informative, professional and friendly with our purchase! The installers were also professional and friendly. Cleaned up the area very well! Highly recommend Jim and his team at smart carpet!
Jillian T.
Customer service was great. Installation was so quick and looks absolutely amazing. Matt was awesome! Very knowledgeable and personable. He even came after both of the carpet installations to make sure everything went well and that we were happy.
Shannon A.
Smooth process from start to finish! Personable in-home consultation and follow-up with our sales manager, Andrew. Quick and efficient installation.
Pete M.
Matt, was great, helped pick out a great style and color of carpet for my home office. Installation was smooth an done quickly, arrived on time they were in and out, and cleaned up great. Would absolutely use Matt and team again.
Sharon S.
Friendly sales by Ruth Kennedy, Expert installation By Sammy, and professional follow up by Adam Forbes . Would highly recommend to friends and family
Sheetal P.
Worked with SmartCarpet as they are the authorized dealers who work with Costco. My estimate was done by John who was great. He reviewed all the options and was professional and through. I did have some issues during my installation but was contacted by SmartCarpet once I gave the feedback. We discussed some areas of improvement and Jude reviewed the process and offered solutions along w/ a direct number for further communication.
Michele H.
Installers were quick, friendly, and cleaned up nicely!
Joyce K.
Bob was so knowledgeable & helped me pick a great kitchen floor. I just love it!
Joe S.
Smart Carpet and Flooring did an excellent job installing our new carpet in Monroe County! Installation was a clean process and the team handling the service were great and efficient! Our representative Louie was great at walking us through all of our best options and working within our budget. I couldn’t recommend them more!
Staten Island, NY Read More
Would recommend. Thank you!
Presentation & installation were perfect. Both very kind & professional. Would recommend. Thank you!
Presentation & installation were perfect. Both very kind & professional. Would recommend. Thank you!
Brick, NJ Read More
Done professionally
Installation was done professionally. Very neat and took his time. Excellent
Installation was done professionally. Very neat and took his time. Excellent
Voorhees, NJ Read More
Great job!
They did a great job! Very nice and friendly. They cleaned up when they were done.
They did a great job! Very nice and friendly. They cleaned up when they were done.
Manchester, NJ Read More
Thank you Smart Carpet
All was done professionally and without any problems. Thank you Smart Carpet, installation was perfect.
All was done professionally and without any problems. Thank you Smart Carpet, installation was perfect.
Ocean, NJ Read More
Will recommend to others
Outstanding job!! Very professional & clean. Did the job quickly & done well! I will recommend your company to others. Installers were great!
Outstanding job!! Very professional & clean. Did the job quickly & done well! I will recommend your company to others. Installers were great!
Freehold, NJ Read More
Service & installation was quick
Very professional in all aspects. Service & installation was quick & installer did a great job.
Very professional in all aspects. Service & installation was quick & installer did a great job.
Lanoka Harbor, NJ Read More
Excellent job!
Excellent job! Looks nice and the crew cleaned up after themselves. Thank you.
Excellent job! Looks nice and the crew cleaned up after themselves. Thank you.
Toms River, NJ Read More
An amazingly awesome job
Installers did an amazingly awesome job. Very professional & excellent in their workmanship!
Installers did an amazingly awesome job. Very professional & excellent in their workmanship!