Reviews

Smart Carpet and Flooring infographic on referrals

About SMART Carpet and Flooring Testimonials

SMART Carpet and Flooring works very hard at making their customers happy. It is through the hard work of our appointment booking, sales, customer service and installation departments that we have earned over 1300 positive customer reviews just this past year. SMART Carpet and Flooring continually rotates testimonials on this site as a way to thank our customers for their support. Be sure to check back frequently if you do not see your testimonial!

Don’t take our word for it

Hear people like you who made the best decision picking us.
Sherrie S.
Excellent experience with Smart Carpet! Louie and his installers did a great job in our home. Highly recommend them!
Diana K.
100% satisfied from beginning to end. Louie came to our house, measured and talked to us about what we expected from the product.
Bringing in the samples which made it easy to make a final decision. Received a call the next day to make the appointment for installation. Jonathan and his partner removed the old carpets, moving furniture, putting down the padding and then laying down the carpet. These guys were courteous, polite and professional. From the room flooring to the closets, every corner and cut is precise. Absolutely love the carpet. Thank you for bringing brightness to our rooms.
Embria S.
Ruth and the staff went over and beyond assisting my family with our floors and carpet concerns…Keep up the good work…
Patricia C.
I'm so glad I chose Smart Carpet for my recent installation! Their team was incredibly helpful in guiding me to pick the perfect carpet for my home. The installers did an absolutely great job; they were highly professional and meticulous. My husband was especially happy that they managed to install everything without scuffing his freshly painted stair treads. Everyone involved was professional and did a fantastic job from start to finish.
Debbie E.
Great experience with Shayne in Ocean County. We wanted a mixture of floor and carpet to spruce up our basement. Shayne shared different options with us. He made it so easy to make our choices in our own home! Installers for both floor and carpet were professional, friendly and got the job done right! Shayne also helped us previously with carpet for LR and stairs!! I’m sure we will reach out to Shayne again in the future!
Arielle M.
From beginning to end a great experience. Louis was personable, accurate and professional. The install crew worked diligently to do an exemplary job, cleaned up and moved furniture back in place without hesitation. A+
krista C.
I couldn’t be happier with the new linoleum floor installed by Smart Carper through Costco! From start to finish, the team was professional, punctual, and incredibly easy to work with. Otto helped me choose the perfect style for my space and budget, and the installation was done quickly and with great attention to detail. The floor looks absolutely fantastic and it made a huge difference in the room. I highly recommend Smart Carpet to anyone needing to freshen up their space!
Sonia M.
We just had our kitchen flooring installed. Ulysses and Carlos did a beautiful job!! They were very professional and competent young men. We are very happy customers, and highly recommend the Smart Flooring through Costco.
From the first meeting a very competent salesperson Michelle to the final installation we had a great experience. Thank you!
R M.
On time, very professional and clean up was satisfactory. Would use them again.
Tom P.
I was very pleased with the whole experience. Smart Carpet did a great job on my son’s home, so I used them in mine. Louie made great carpet suggestions and followed through on the entire install. Installation went very well also! I’d use them again.
Gail L.
Outstanding sales person and installers. The installers did a fabulous, they were pleasant, professional and left the house immaculate. I Definitely would recommend this company.
Jeff C.
I needed carpet for my new office. They came out when they said they would and the installation went smooth. Recommend ! Thank you Rima !
Jody C.
We were very pleased with our experience working with Smart Carpet. From start to finish, representatives were generous with their time, quick to respond to inquiries and continually asked if we were satisfied. The new carpet look great. We only have good things to say about Smart
Michelle L.
Louie from Smart Carpet was great! Knowledgeable and helpful. Met with him on a Wednesday and had my new carpets installed 2 weeks later.
Judith M.
A great experience. Ryan made it an efficient and pleasant visit. Came back when I changed my mind. They look great!
Percita S.
The sales representative Michele was extremely helpful and knowledgeable assisting pick out what would look best in my space. The installer are fast and efficient. I would definitely recommend their services.
Kim H.
Team was very professional and on time. They completed the job in a timely manner it looks beautiful! Jim, checked in to see how they were doing! He is great to work with!! I will be calling him in the winter for my next install. Thank you!!
JoAnn L.
I am so happy with my new floor. The guys that came and installed them were awesome. They moved all my furniture and put it all back. They were in and out in no time.
My sales guy Andrew was awesome, he explained everything to me in detail and there were no surprises. Honestly this is the first time in a long time that I had work done in my house with no problems. I would recommend this company to anyone that wants to redo their floors. I am just so happy
Brian C.
This was a superior company. The person that came out and estimated the work did a fantastic job. The workers that came out and put down the rug did an unbelievably good job. The Costco company negotiated the best possible deal pricewise with this company on top of all that they gave me a $900 shop card with Costco. Unbelievable.
Karen L
Have used them many times. Ryan was our salesman and was great. Smooth installation and very happy with final product.
Charna G.
A very positive experience. The gentleman in the showroom was very patient and informative. I picked out a couple of rugs I liked and he arranged for the mobile showroom to come to my home. Ryan, with the mobile showroom, showed me the samples in my home, which was invaluable. He measured, answered questions and helped me make some decisions. He was a pleasure to work with. Delivery followed a couple of weeks later. I’m very happy with my choice. It was a painless and reasonably priced experience.
dennis F.
Nice price, great service and professional installation. Sales Tech Ryan was very helpful and friendly.
Sandy P.
Joe helped us pick out the perfect carpet for our needs. Would recommend Smart Carpet!
Jeanette B.
Bill Hicks was absolutely outstanding! He helped me navigate my carpeting needs with professionalism, patience, and efficiency. The installer, Sam, was also equally excellent.
David B.
I’ve used Smart Carpet several times over the years - this time around we got Louie for our sales rep and he was great! Very personable, patient and helpful. We made several changes during our renovation and Louie gave us fantastic support - even came back to the house more than once to make sure we were satisfied with our selections. The installation teams were phenomenal. FAST, CLEAN and courteous (they wore slip on shoes so they could remove them and keep the new carpets pristine!)
Paulyn H.
This is my fifth time working with Smart Carpet. Rima listened to what I needed and provided me with multiple options based on my descriptions. She helped me narrow it down to my final choice. The whole sales experience was no pressure and she went out of her way to answer any questions I had. Installation was exactly as expected. Sammy was a professional craftsman, and took great care to install the padding and then the carpet in the correct direction (it's a herringbone pattern) and ensure I was satisfied with the results. Everyone was great from start to finish. And j wouldn't hesitate to work with them again if needed.
Barry K.
Had a carpet installed in a basement bedroom and staircase. Louie from sales gave us the quote and was really good to work with as far as picking the best padding and carpet for our space. The price was fair and the installation went very well. We liked the communication with Louie and the company. Would use them again in the future. Communication was the key.
Stephanie D.
Great service and knowledgeable crew! I needed a quick turnaround and they absolutely delivered. Their recommendations were on point, they came prepared, exceeded all expectations and were a pleasure to work with.
Christopher G.
Excellent service! Great pricing!
Laura G.
Louie was extremely knowledgeable about the products. He really listened to what I wanted and went the extra mile to order samples for me. He was good with follow up and a pleasure to work with.
Donna K.
Donna K.
Staten Island, NY
Would recommend. Thank you!

Presentation & installation were perfect. Both very kind & professional. Would recommend. Thank you!
Diane I.
Diane I.
Brick, NJ
Done professionally

Installation was done professionally. Very neat and took his time. Excellent
Sophia K.
Sophia K.
Voorhees, NJ
Great job!

They did a great job! Very nice and friendly. They cleaned up when they were done.
Sal M.
Sal M.
Manchester, NJ
Thank you Smart Carpet

All was done professionally and without any problems. Thank you Smart Carpet, installation was perfect.
Joe K.
Joe K.
Ocean, NJ
Will recommend to others

Outstanding job!! Very professional & clean. Did the job quickly & done well! I will recommend your company to others. Installers were great!
Carrie B.
Carrie B.
Freehold, NJ
Service & installation was quick

Very professional in all aspects. Service & installation was quick & installer did a great job.
Kerrianne R.
Kerrianne R.
Lanoka Harbor, NJ
Excellent job!

Excellent job! Looks nice and the crew cleaned up after themselves. Thank you.
Justine M.
Justine M.
Toms River, NJ
An amazingly awesome job

Installers did an amazingly awesome job. Very professional & excellent in their workmanship!

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