
About SMART Carpet and Flooring Testimonials
SMART Carpet and Flooring works very hard at making their customers happy. It is through the hard work of our appointment booking, sales, customer service and installation departments that we have earned over 1300 positive customer reviews just this past year. SMART Carpet and Flooring continually rotates testimonials on this site as a way to thank our customers for their support. Be sure to check back frequently if you do not see your testimonial!
Don’t take our word for it
Hear people like you who made the best decision picking us.
JoAnn L.
I am so happy with my new floor. The guys that came and installed them were awesome. They moved all my furniture and put it all back. They were in and out in no time.
My sales guy Andrew was awesome, he explained everything to me in detail and there were no surprises. Honestly this is the first time in a long time that I had work done in my house with no problems. I would recommend this company to anyone that wants to redo their floors. I am just so happy
My sales guy Andrew was awesome, he explained everything to me in detail and there were no surprises. Honestly this is the first time in a long time that I had work done in my house with no problems. I would recommend this company to anyone that wants to redo their floors. I am just so happy
Brian C.
This was a superior company. The person that came out and estimated the work did a fantastic job. The workers that came out and put down the rug did an unbelievably good job. The Costco company negotiated the best possible deal pricewise with this company on top of all that they gave me a $900 shop card with Costco. Unbelievable.
Karen L
Have used them many times. Ryan was our salesman and was great. Smooth installation and very happy with final product.
Charna G.
A very positive experience. The gentleman in the showroom was very patient and informative. I picked out a couple of rugs I liked and he arranged for the mobile showroom to come to my home. Ryan, with the mobile showroom, showed me the samples in my home, which was invaluable. He measured, answered questions and helped me make some decisions. He was a pleasure to work with. Delivery followed a couple of weeks later. I’m very happy with my choice. It was a painless and reasonably priced experience.
dennis F.
Nice price, great service and professional installation. Sales Tech Ryan was very helpful and friendly.
Sandy P.
Joe helped us pick out the perfect carpet for our needs. Would recommend Smart Carpet!
Jeanette B.
Bill Hicks was absolutely outstanding! He helped me navigate my carpeting needs with professionalism, patience, and efficiency. The installer, Sam, was also equally excellent.
David B.
I’ve used Smart Carpet several times over the years - this time around we got Louie for our sales rep and he was great! Very personable, patient and helpful. We made several changes during our renovation and Louie gave us fantastic support - even came back to the house more than once to make sure we were satisfied with our selections. The installation teams were phenomenal. FAST, CLEAN and courteous (they wore slip on shoes so they could remove them and keep the new carpets pristine!)
Paulyn H.
This is my fifth time working with Smart Carpet. Rima listened to what I needed and provided me with multiple options based on my descriptions. She helped me narrow it down to my final choice. The whole sales experience was no pressure and she went out of her way to answer any questions I had. Installation was exactly as expected. Sammy was a professional craftsman, and took great care to install the padding and then the carpet in the correct direction (it's a herringbone pattern) and ensure I was satisfied with the results. Everyone was great from start to finish. And j wouldn't hesitate to work with them again if needed.
Barry K.
Had a carpet installed in a basement bedroom and staircase. Louie from sales gave us the quote and was really good to work with as far as picking the best padding and carpet for our space. The price was fair and the installation went very well. We liked the communication with Louie and the company. Would use them again in the future. Communication was the key.
Stephanie D.
Great service and knowledgeable crew! I needed a quick turnaround and they absolutely delivered. Their recommendations were on point, they came prepared, exceeded all expectations and were a pleasure to work with.
Christopher G.
Excellent service! Great pricing!
Laura G.
Louie was extremely knowledgeable about the products. He really listened to what I wanted and went the extra mile to order samples for me. He was good with follow up and a pleasure to work with.
John C.
Smart Carpet provided a quality installation of my wood flooring. Matt Connor was courteous and informative about the planning and installation procedure. I would highly recommend to others.
Ryan W.
We are very pleased with Smart Carpet and Flooring. John came to our home to present options and gave us a fair estimate. The installers were professional and did quality work. Communication and customer service were great throughout the process.
Denise R.
Team was awesome. They communicated their timing and kept to it.
Jennifer G.
My experience with Smart Carpet couldn’t have been better! Andrew gave us a great consultation and estimate. He was honest, helpful and informative. I needed installation in an extremely short amount of time for my daughter’s room, and he made it happen! Sam came to install my carpet. He was friendly, quick and efficient. The carpet looks beautiful and we are very pleased with the quality. Looking forward to future projects with Smart Carpet.
Michael G.
I’ve used Shayne for the second time now in our second Monmouth county home and he’s continued to exceed our expectations with our carpet and flooring needs. He’s very thorough and responsive in helping us.
lori W.
What a wonderful experience! Our sales rep Louie was so knowledgeable and helpful in guiding us to the best flooring for our needs. His follow up to make sure job was completed was exceptional customer service. I highly recommend Louie and Smart Carpet for your flooring needs.
Bre S.
This is my second time using Oscars Carpet One in Williamstown. The staff is very sweet and helpful. Highly recommended!!
Paul S.
Excellent job all around from sales to installation! Very efficient and neat installers.
Tina S.
Jim was excellent helping us pick Core-Tec flooring. He was on time, on target and informative, educated and knowledgeable in his profession. Jim was Very patient, he took his time and really demonstrated the "CARE" factor.
The installers were prompt, professional, courteous and very skilled. They never stopped working until the work was done. Excellent work ethic. They were also very very neat with an attention to detail that goes above and beyond.
Michael Shymko
The installers were prompt, professional, courteous and very skilled. They never stopped working until the work was done. Excellent work ethic. They were also very very neat with an attention to detail that goes above and beyond.
Michael Shymko
Celeste G.
Our representative was Bill Hicks. We had a great experience with Bill. He was a true professional and explained everything well. Bill was a pleasure to work with. We would recommend your company and Bill Hicks to everyone. Overall we had a great experience. The installation process was also great and the carpet is beautiful.
Billy D.
Overall top notch experience. Our saleswomen Ruth was a professional and I couldn’t be more happier with the ease of the installation process.
Michael D.
Installers were on time did a nice job they vacuumed and cleaned up and took care of everything I needed done they left the house cleaner than when they got there I'll be using them again
Dagney K.
We had Louis come out today to measure our house for carpet. He was a pleasure to work with. He was very professional and gave us some great advice. Smart carpet is a big company, but Louis gave us small company attention with great attention to detail. He also creatively came up with a plan that suited our needs perfectly. Thanks again Louis! 🙂
Ryan G.
Smart Carpet and Flooring did an exceptional job on my carpet job. Louie, the sales rep spent multiple hours with me and even came twice to ensure I was well educated on all my carpet options, and never pressured me. Louie is extremely knowledgeable and patient. Louie came during the job and after the job to ensure it was completed with excellence. The carpet installers were also exceptional. My stairs are quite complex, but the installation team spent time to complete the stairs and the whole job as expected. I am extremely glad I decided to use Smart Carpet and Flooring for my house.
alex F.
Working with Jim and his manager Adam Forbes was a great experience. There was an installation error on one corner and a highly visible seam….they came and replaced the entire carpet! They really stand behind their work. Very pleased.
Amanda R.
Shayne Heslin was very helpful. We were able to do a very fast turn around between the first call and a finished job.
Gayle H.
We just moved to Atlantic County from Ocean County. Shayne H. was always our
" go-to" guy for 20 years so we hoped he would come to our new home - and he did!! Professional and courteous service. Smart Carpet is the ONLY way to go! Thank you Shayne from Steve and I once again!
" go-to" guy for 20 years so we hoped he would come to our new home - and he did!! Professional and courteous service. Smart Carpet is the ONLY way to go! Thank you Shayne from Steve and I once again!

Staten Island, NY
Would recommend. Thank you!
Presentation & installation were perfect. Both very kind & professional. Would recommend. Thank you!
Presentation & installation were perfect. Both very kind & professional. Would recommend. Thank you!

Brick, NJ
Done professionally
Installation was done professionally. Very neat and took his time. Excellent
Installation was done professionally. Very neat and took his time. Excellent

Voorhees, NJ
Great job!
They did a great job! Very nice and friendly. They cleaned up when they were done.
They did a great job! Very nice and friendly. They cleaned up when they were done.

Manchester, NJ
Thank you Smart Carpet
All was done professionally and without any problems. Thank you Smart Carpet, installation was perfect.
All was done professionally and without any problems. Thank you Smart Carpet, installation was perfect.

Ocean, NJ
Will recommend to others
Outstanding job!! Very professional & clean. Did the job quickly & done well! I will recommend your company to others. Installers were great!
Outstanding job!! Very professional & clean. Did the job quickly & done well! I will recommend your company to others. Installers were great!

Freehold, NJ
Service & installation was quick
Very professional in all aspects. Service & installation was quick & installer did a great job.
Very professional in all aspects. Service & installation was quick & installer did a great job.

Lanoka Harbor, NJ
Excellent job!
Excellent job! Looks nice and the crew cleaned up after themselves. Thank you.
Excellent job! Looks nice and the crew cleaned up after themselves. Thank you.

Toms River, NJ
An amazingly awesome job
Installers did an amazingly awesome job. Very professional & excellent in their workmanship!
Installers did an amazingly awesome job. Very professional & excellent in their workmanship!