Reviews

I recently had severe damage in my basement as a result of the past storm. I lost almost everything including my carpet which had to be pulled up and removed from my house. I contacted Smart Carpet to get an estimate on replacing the carpet. I had the pleasure to do business with one of their salesmen, Louie Marra. He is friendly, very personable and seriously took in account my financial limit. He worked very closely with me and came up with a satisfactory plan that I could work within my budget. The carpeting was installed yesterday and I am extremely pleased with the end result. Louie even stopped by the house to inspect the work and to ensure I was completely satisfied. I give Smart Carpet the highest of ratings and would recommend them to anyone looking for floor covering!

I am very pleased with my vinal plank floor.
I recommend this company.

The sales associate Reema, was wonderful. I was very pleased with the entire experience, Sammy, the carpet installer did a great job as well.
Thank you

Rima and team were helpful and did a solid job carpeting two of our rooms. The end result was great and the team was very efficient and helpful.

Smart carpet handled my carpet installation for 3 rooms. The installers were neat and professional. They moved the furniture as expected. The carpet quality is luxurious.
Purchasing through Costco had added benefits too.

Have used Smart Carpet for a number of years . From their sales people to their installers it was a breeze . Professional , prompt and courteous. Beautiful products !!

The service was great. Louie was very helpful and checked if all went well when the job was done. The guys came on time and completed the job quickly.

Jim was a great salesman and really just a great guy overall. Felt like you knew him for years, right away. Made the process so easy! Installation was great too. Floors look amazing! Highly recommended!

Great experience with smart carpet. Ruth was friendly and very helpful when I was choosing my carpet . Installers were on time and quick. Overall great experience.
Lisa Y

I love it the person that installed it was amazing

Hello everyone, about 20 years ago I hired smart carpet to install new sorona white carpets in my bed room suite hall way and stairs i was happy with the workmanship and carpet and I was told that it is a lifetime guarantee for the installation, a few years ago I noticed that the carpet needs to be stretched and decided to call them for the free repairs and stretching. The answering service was professional and they found me in the system right away, they made me appointment right away. Showed up on time and repair and stretched my carpet. My carpet looks great again and I want to thank smart carpet for a great service again. I did recommend them before and do it again, thanks

Rima our sales associate provided exceptional service and detail when purchasing our carpet. She was a pleasure to work with. Also, the installation team did a great job. Efficient, on time and neat. I would use and recommend Smart Carpet in the future.

Louie was a absolute pleasure to work with. He is personable, honest and really goes beyond to help. Louie truly cares to make sure his client is well taken care of😇

Everyone from the salesperson, to the installers were helpful, professional and courteous.
Competitive pricing.

Bill Hicks is the man! He took the time to show us different carpet options, worked within our timeline and budget, and ultimately helped us decide on a great product that we love. Bill carefully mapped out cuts and carpet install so that we purchased the correct amount with very little waste instead of upselling us on unneeded extra square footage. I highly recommend asking for Bill!

I just moved into my home and knew i needed to rip out the existing grimy smelly flooring and carpet I called Smart Carpet becaise I like the idea of shopping from home. I was pleasantly suprised to see a woman sales associate when I answered my door.It may not be a big deal to some but as an older woman living alone this was a big deal to me. Her name was Rima and she was great. There was no hard sales pitch at all. She had extensive knowledge on the flooring she showed me. I wasnt entirely sure of what I wanted and what I wanted to spend. I did know that when I saw it, I would know. After some sample boards came in and out of the house, there it was..the flooring I had to have. It is gorgous. Rima was very personable and kind as well as professional She also offered to get me a sample piece to put in my purse while i shop for paint and some furniture. The all around experience was very pleasant. Rima was always available to me during the process if I had any queations. Also a shout out to the install guys who did a beaitiful job, even though on the last day my AC broke and they had to work in the awful heat. Their work was perfect and they left NO MESS. Oh and they also installed this beautiful 5 inch base molding that is stunning to say the least. The general manager stopped by during install and was very pleasant as well. Dealing with smart carpet was an all around easy, non stressful experience. I will definately use them again when I start remodeling other rooms. So if you need new flooring or carpet, Rima is your go to sales associate.

Called to schedule an appointment to order carpet on a Monday morning. The area district manager,Shayne, said he could be available at 4pm that afternoon. We ordered carpet that afternoon and it was installed on Thursday that week. This is the 4th time we have used Smart Carpet and would highly recommend them.

Wonderful experience from start to finish! Shayne was super friendly and knowledgable and helped us pick out a great carpet that fit our needs and budget. On the install Sam was awesome! He was very nice and down to earth and also all business. When he arrived he took a look at the bedroom and went to work. He is probably the best carpet installer we’ve had over the last 25 years. Completely satisfied and receiving a call from Shayne after to make sure all was great was a nice touch. Highly recommend Smart Carpet and especially this team.

Louie was amazing. I had to make a late appointment and he was able to come by that night and helped us pick the perfect carpet for the perfect price. He was very informative and made sure everything ran smoothly from start to finish.

Ruth, my saleswoman was wonderful.
Pricing was good and installation was quick and stress free.

When we need carpet I reached out to
Smart carpet and they were quick to respond. I made an appointment and the sales man they sent us was great, his name is Louie .
He was very kind and the best part is he knows his material. He took his time and brought in a large selection of material to review. Once we had an idea he was able to price out exactly what we needed. The price was right and we purchased the carpet we wanted. The turn around time was fast and the installers were one time , clean and professional . In fact Louie passed by a few hours later to inspect the job they had done. He left me his number and said if anything needs to be looked at I should not hesitate to reach out to him. With all that said I give them an A plus from start to finish. Thanks Louie I appreciate your dedication and great service . Mike

Was happy with the color, quality and installation and binding of multiple area rugs! Great job all around!

Terrific experience from start to finish with a one-room carpet install. John walked us through some good options and explained everything about prices (very reasonable!) and the process. Carpet was ready even faster than expected, and Samy took care of the installation in record time -- before we were even done with breakfast! We'd use them again in a heartbeat.

We are having a very positive experience with Smart Carpet. Louie, the sales representative who came to our home, was extremely knowledgeable about his products and was very patient and helpful, offering us different ideas and options.

Adam from Smart Carpet helped me pick out new
Carpet and was very very nice. The carpet was installed yesterday by 3 really nice young men who did a wonderful job which included moving all the furniture, installation and clean up and then putting all the furniture back in place. Highly recommended !

Totally pleased with everything! My home has a,new look, and it's beautiful. Initial contact person and installer were fabulous! Will recommend to friends.

I LOVE SMART CARPET!!!!I can't say enough about the workmanship and expertise they bring...EVERYTIME to the job...I've been in my home for 23 years..they've installed in EVERY room.Ive NEVER been disappointed. EVER.The respect they extend to US IS CONSIST along with the quality of care.The 2 fellows today were exceptional.We have an amputee with wheelchair.They took the time to figure the best configuration of the material .The ramp they rendered to accommodate was a labor of caring and it showed in the finished product.They made the room look both seamless and professional upon completion.Thank You SMART CARPET! YOU'RE HEAD AND SHOULDERS ABOVE THE REST. ANOTHER FINE JOB .XO...MOST APPRECIATED....Now..finally..let me address the WHO and HOW...Her name? RIMA..and..might i say, upon meeting her for my Smart Carpet appointment, I knew right away I was in great hands.Rima was not only professional but competent in her knowledge and understanding of exactly what I was looking for.Her determination and persistence in the hunt never wavered until she found EXACTLY what I discribed.She not only was involved in the start of this project, but did a follow up afterwards to make sure of the level in which we were satisfied! In this busy, hustle bustle world we live in, it's a rarity. Bottom line:
For your flooring needs...
SMART CARPET
IS THE WAY TO GO!
P.S.
Ask for RIMA
TELL HER I SENT YA!
Debi Montemaro

We were very satisfied with the carpet installation in our class rooms, offices and hallway area.  Representative Jay Carter was very courteous, prompt and efficient.  He, also, returned to the church after the job’s completion to check to see if everything was done correctly and to our satisfaction. Installers were clean and professional throughout the process and work was done in a timely manner.  We love our carpet!

I had a wonderful experience with Ruth Kennedy and Smart Carpet. I contacted them through Costco so I got the extra bonus of a 10% of the cost shopping card.

Ruth came to my house and measured all the rooms and laid out exactly how the carpet would be installed with the least amount of waste and as few seems as possible.

She then showed us a variety of Shaw carpet samples and explained the differences in the length of the piles.

After making our decision on the carpet, Ruth filled out all the paperwork and said it might be about three weeks before they could install it which was ok with us. A couple of days later I got a call from the installers saying they could come the next week which was great news!

The installers came around 8:30 and left at 5:00. They did an excellent job with the installation and took away all the old carpet and padding. The new carpet looks and feels great. Using Smart Carpet was a great choice for us. They transformed our house in one day and couldn’t be happier about the service.

Excellent work and appointment & follow up was great. Very pleased with services