Installation Warranty

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    Protect Your New Flooring With Warranties in New Jersey and Pennsylvania

    Installing carpet and flooring in your home is a massive undertaking and can be expensive. You want to protect your investment to extend the life of your new floor for as long as you can. Choosing a professional flooring installer can help ensure your new floors are installed correctly the first time – but you also need to ensure your flooring is backed by a warranty. Learn more about SMART Carpet and Flooring’s installation warranties on our carpet and flooring services.

    Residential Carpet: OUR LIFETIME WARRANTY

    Our carpet installation is backed by a lifetime warranty – the warranty that made us famous. Throughout the life of your carpet, changes in temperature and humidity can affect how it lays, causing it to become looser. When your carpet needs a restretch, give our team of professionals a call. We will come out and fix your carpet for free, pulling it tight and refitting it to your floor.

    All seams, restretches, and stair work are under warranty for as long as you own your home. However, please note our carpet installation warranty doesn’t cover defects or natural degradation to your carpet. Carpet wrinkles due to delamination in your carpet layers fall under the manufacturer’s warranty. We make the process of filing a manufacturer warranty claim easy by processing it on your behalf. You’ll be saying, “Wow! That was easy!”

    Commercial Carpet Warranty

    At SMART Carpet and Flooring, our team knows your high-trafficked areas sometimes need special attention, which is why we’re proud to offer carpet installation warranties for our commercial flooring customers. All seams and restretching for the carpet in your business are under warranty for one year. Any delamination that occurs may be covered by the manufacturer’s warranty.

    Residential Wood Flooring (Solid and Engineered)

    When you choose new wood flooring for your home, it can take a full year for your flooring to get acclimated to your home’s temperature and humidity. On average, wood floors need a full four seasons to adjust, stretch, and shrink to the correct size and placement.

    Our solid and engineered hardwood flooring are under warranty for one year to give it ample time to lay correctly. Additionally, during the installation, we perform a moisture test to ensure your floors will be covered by the manufacturer’s warranty.

    Residential Vinyl and Laminated Floors

    Vinyl flooring is a great option for those who want a luxurious, premium-looking floor without the maintenance and upkeep of hardwood. You can choose from a variety of designs, colors, patterns, and shades to match the decor of your home. At SMART Carpet and Flooring, we offer a wide inventory of vinyl options, including:

    • Hybrid vinyl: A cost-friendly blend of traditional vinyl and laminate flooring, this option offers the same look as natural stone or hardwood without the maintenance.
    • Luxury vinyl plank-tile: This is a low-maintenance option that delivers a cost-effective solution and withstands scrapes, moisture, and fading.
    • Sheet vinyl: This durable flooring consists of four layers that combine water-resistant strength with a natural look.

    Laminate is also an ideal alternative for hardwood or tile because it’s strong, comes in a variety of styles, and resists spills and UV staining.

    Both our vinyl and laminate flooring options are covered by a one-year installation warranty. If your flooring wasn’t installed correctly and starts to shift, give our team a call. Our professionals will replace and relay your flooring to keep your home functional and stylish.

    Additional Notes About Flooring Installation Warranties

    Damage that is caused by someone or something other than a SMART Carpet and Flooring employee or representative is not covered under our installation warranty. Such damage includes:  

    • Pets
    • Urine
    • Children
    • Spills
    • Water

    While our flooring installation warranties don’t cover local damage, we may be able to repair any damage or replace the damaged section for a small service fee. When damage occurs, contact our team as soon as possible for a free cost estimate.

    In addition to our installation warranty, we honor manufacturer warranties. If the damage is too great or is caused by a structural problem with your flooring, the manufacturer’s warranty may apply. We’ll work with the manufacturer and file a claim for you.

    Protect Your Investment With the Professionals at SMART Carpet and Flooring

    When it’s time to upgrade the flooring in your home, trust the professionals at SMART Carpet and Flooring. For almost 30 years, homeowners in New Jersey and Pennsylvania have chosen us to install premium carpet and flooring in their homes. As a locally owned company, we treat each home as our own and want our customers to be fully satisfied.

    Our mobile flooring showroom allows us to bring thousands of flooring samples directly to your driveway. You can shop our full inventory from your home and see how each option looks with your existing decor. When you’re ready to make a purchase, our upfront, transparent pricing and free estimates will have you buying confidently. Additionally, you can ask your representative about our financing options to save you money, so you’ll never have to pay store prices again.

    To learn more about our inventory or to inquire about our flooring installation warranty, contact us today or fill out our ready-made form.

    SMART Carpet and Flooring
    Excellent
    4.8
    Based on 1191 reviews
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    Meredith J.
    Meredith J.
    We had a great experience with Smart Carpet through Costco. Shayne in Hunterdon County was super patient and helpful and made sure we were happy throughout the entire process. Great job!
    Deborah B.
    Deborah B.
    From walking in and receiving help in choosing my flooring ( Brenden) to measuring ( Jim) and installing ( Victor) this made my day!! Old carpet out and new engineered oak planking in !! I’m in love!!! Thank you isn’t enough for the great service I received dealing from Smart Carpet ! If I could get down I’d roll all over ! It will be a breeze to keep clean. Thank you for the professionalism shown by all. A very satisfied customer.Also had a super experience with carpet installation in bedroom .. and rounding out the experience was window treatments ( Hunter Douglas) !! The highlight. Swift installation. Friendly staff. Otto was the absolute best in helping with choosing treatments … his expertise was amazing. I felt extremely comfortable having him help me.
    Dawn S.
    Dawn S.
    Salesman was Very Informative & Helpful !!!!!Installers were On Time,Curtious & Cleaned up after Themselves !!!!!Very Happy Customer 😊Great Job SMART Carpet and Flooring.......
    Marilyn P.
    Marilyn P.
    The installers did a fabulous job. They were very neat and cleaned up all of the mess. They lined up the seams to match our hallway perfectly .
    lisa F.
    lisa F.
    From start to finish the process was so easy. Jim was a pleasure to work with. He brought us a ton of samples to choose from. The carpet came in quicker than we expected and it was installed all in one day! This was the 3rd time we used Smart carpet and it won’t be the last.
    Beee B.
    Beee B.
    Great experience from start to finish.sales Representative Marr was do easy to work with. He didnot pressure me into buying more expensive carpets . He listened and helped me pick the best carpet to suite my needs at a fair price. Installers were great. They worked hard and the carpets look great. I couldn’t ask for more. I definitely recommend Smart Carpettp all.
    Robert N.
    Robert N.
    Joe made it a very easy and a positive experience for my wife and me. He was very knowledgeable and patient throughout the process.
    Michele L.
    Michele L.
    I just had carpeting, installed by Smart carpet. My representative Joe Orlando was very thorough, professional, and gave me a great price on carpeting for my 2 bedrooms!! I’m very happy with the end result!
    Sheila V.
    Sheila V.
    I am so pleased with my installation crew from Smart Carpet! Johnathan and his team were professional, neat, prompt and precise. We had a flood situation and there was furniture everywhere! They walked into a total mess - but when they left - our home looked beautiful! They were meticulous with their installation and made sure that moulding was perfect. They also needed to install linoleum and it came out beautiful! I would highly recommend working with the team and Smart Carpet!
    Jeff M.
    Jeff M.
    Outstanding Job By Ryan The Crew The Whole Process Was Outstanding The Marinelli's Of Brick
    Rocco P.
    Rocco P.
    Everything about our experience with Smart Flooring was great. Shane was most accommodating and knowledgeable during the selection and ordering phase. The install was scheduled within a short time. The installers were on time, neat, polite, and did a great job. My wife and I are very happy we chose Smart Flooring for our home.Carole & Rocco Palmieri
    mars R.
    mars R.
    Great Company! My carpet looks great and Andrew the salesman very nice and patient with you to pick your carpet. Installers were so pleasant and very good workers. I will definitely use them again!
    Jodi H.
    Jodi H.
    Jay Carter was an absolute pleasure to work with! So knowledgeable, helpful, and a genuine fantastic person. I would not hesitate to call him for our next project and recommend to anyone who is thinking about new carpet or flooring.
    Michelle J.
    Michelle J.
    Our salesman Ryan was very knowledgeable and there was no pressure to purchase. The communication for the installation was excellent and most importantly, the installer was very skilled. Overall, we are extremely satisfied with our purchase.
    Tammy O.
    Tammy O.
    Our sales agent, Ryan worked with us to match the color of our existing carpet so we could recarpet our stairs. He helped us pick the right carpet to hold up to the wear and tear. The installation was great, on time and very fast. They cleaned up after themselves. Very happy with the whole experience. We will be using smart carpet again in the future!
    Christian
    Christian
    Fabulous product and installed all 4 bedrooms very quickly - came out even better than expected All employees were fabulous!
    JoAnn B.
    JoAnn B.
    Excellent customer ServiceInstallation was very goodCarpet quality is very good
    gary R.
    gary R.
    Shayne in New Egypt was very professional and great to work with. Provided helpful suggestions and information which made the decision process easy. Installation went smoothly.
    JW B.
    JW B.
    Lou was detailed and thorough during the sales process. He visited my home during installation to ensure there were no issues.Adriano, Juan and Darwin did an excellent job installing the product and cleaning up.My family is very happy with the new flooring.Jeff Bradley
    Thimothy A.
    Thimothy A.
    This guys are so good. The supervisor and the team are nice people. I will definitely call again for the entire house carpet.
    Melissa R
    Melissa R
    Could not be happier with the service from start to finish. Louis was a fantastic sales person, very happy with the choices we made and installation was great. Carpet looks and feels fantastic. 10 out of 10 highly recommend!
    Robert V.
    Robert V.
    Thank you Smart Carpet for a great experience. My wife and I have been using Smart Carpet since 2007. We finally did hardwood floors in the upstairs bedrooms and hallway in our home in New Egypt, NJ. Shayne H helped us pick our flooring and measured our home. Top notch service.
    Leigh B.
    Leigh B.
    Smart Carpet did a great job. Ruth was very helpful. Everyone was professional in the store. Happy with the carpet and installation, too.
    Meghan B.
    Meghan B.
    Nicole B was great to work with! Met me at the house with samples and was super responsive and helpful!Ty!
    George m
    George m
    Smart carpet and flooring did a great job! Louie came out to our house in Hunterdon county and got our measurement for 4 bedrooms. He clearly described the estimate and what will happen. He was showed us great options. We had an early due date and he came through. The installation went smoothly and they were professional and did great on the seams. Very happy customer!
    Pretty GMom A.
    Pretty GMom A.
    My husband and I highly recommend Smart Carpet for your flooring needs. Great company, quality materials and knowledgeable sales consultants. We’re on our second flooring project with this company. We want to personally that Jay who was knowledgeable and patient with us. He presented great options and products to achieve our desired outcome. Oh, on a side note, I understand the owner is a diehard Philadelphia Eagles fan and so are we!! We are forever customers now! We get tons of compliments on our flooring. We can’t wait for the new stairs, hallway and master bedroom flooring to be installed. Thanks again Jay and Smart Carpet!
    Michele D.
    Michele D.
    Extremely professional company from start to finish. Salesman Bob negotiated a convenient time to come and give me an estimate. He answered all my questions and was very thorough with all information. Installation was easy and quick. Carpet looks and feels great. Excellent company to work with.
    april C.
    april C.
    Matt was awesome with setting up the installation for my kitchen floor. The carpenter was on time and completed my kitchen floor in a timely fashion. I'm loving on my kitchen again. I have used Smart carpet before 3 years ago, Smart carpet did an awesome job installing my hardwood flooring in my living room and dining room. I also had carpet put in my bedroom hallway and steps. Loving ❤️ it all. Durable long lasting and the prices are reasonable. Thanks Matt😄 Thank you Smart Carpet. I'm truly a satisfied customer 🥰
    Cindy A.
    Cindy A.
    Bill Hicks was phenomenal!! Very responsive & brought what we were looking for.Bill is our 1st & only call when we need flooring!!
    Michelle B.
    Michelle B.
    Highly recommend. Would give 10 stars. High quality flooring at a reasonable price. Quickly and professionally installed. My floors are gorgeous. Thank you Smart Carpet! And a special thank you to Bob who we felt gave us great advice and did such a wonderful job helping us decide on our flooring.
    Gerry R.
    Gerry R.
    Ruth our sales representative is awesome, had great suggestions! The installation team were very nice and did a great job. They also left the place spotless
    Julie J.
    Julie J.
    Smart Carpet did an excellent job. Dependable and efficient.
    Tom P.
    Tom P.
    Very happy with the project. Bob was the sales person we worked with, very knowledgeable and helpful. Thank you, Smart Carpet.
    DN
    DN
    We contacted Costco carpeting to check out carpeting options for our entire home, and Smart Carpet and Flooring reached out to us. They responded immediately and put us in touch with Louis. He came by with the carpet samples and armed with his thorough professional knowledge helped me to narrow my selection.After that, he immediately got involved hands on and was able to get us dates, within a couple of weeks despite our date restrictions and the installation date depending on availability and shipment.The team arrived and got to work very swiftly and efficiently. Despite the large job involving removal of old carpet in the entire house and moving large furnitures and working around that, in about 2 days they complete the entire house and even moved most of the items back. Louis was in touch with us before, during and after the installation and went the extra mile to insure we have minimal disruption. Overall, a very satisfying experience.
    Jamie L.
    Jamie L.
    Great follow through to make sure we were happy with the end result!
    Jessica D.
    Jessica D.
    Smart Carpet was super easy to work with and I’m happy with the quality of work on both my stair runner and area rug.I have a weird shape area and they were able to create a custom area rug that fits the spot perfectly.Highly recommend Smart Carpet if you need carpeting done in your home.
    Meow
    Meow
    WOW! I give Louie(sales consultant) along with Johnathan and his guys(installers) 6 stars!Louie was a absolute pleasure to work with. He is personable, honest and really goes beyond to help. Louie truly cares to make sure his client is well taken care of. Jonathan and his guys do amazing work, are very respectful and detail oriented. Could not be more pleased and will definitely recommend them without hesitation😇
    Candyce S.
    Candyce S.
    I was very pleased with the sales end and installation. Andrew helped me pick out the carpet that was right for me and gave me a great price! On the day of installation they were very punctual and did a great job installing and cleaning up afterwards. BRAVO!!
    Caryn N.
    Caryn N.
    Everything about this job from sales to install were great!
    Kristin M.
    Kristin M.
    Had my carpet put in about 6 months ago and didn’t see to be installed correctly on the stairs. It was coming off in the corners and fapping in the middle . I called smart carpet and they sent a gentlemen over by the name of Samy. He looked at the work and said this was not put in correctly we need to fix this. After speaking with smart carpet again , they offered to take the carpet off the stairs and redo the stairs again for me. Samy came to re do the stairs and it looks amazing . I am so pleased with the customer satisfaction and the quality of service I received from the sales team and the installer . Would definitely recommend and use again if I need floors or carpet installed .
    Kristal W.
    Kristal W.
    Highly recommend this company. Everything went smooth from start to finish. Bob the salesman was very knowledgeable, personable and patient with us. Sam the installer was friendly, efficient and did a wonderful job installing the carpet. If you choose this company for your flooring needs, you will not be disappointed.
    Jill V.
    Jill V.
    We are so incredibly happy with our new floors! Our salesman, Robert Dolan was wonderful with helping us decide the best flooring for our needs. He was always available for us when we had questions, and made us feel very comfortable with our purchase. I would absolutely have him help us again. The install team was very friendly, knew exactly what to do, and worked non-stop to provide us with the best install possible. The flooring is exactly what we wanted, and we can’t be happier. I will definitely be using Smart Carpet again. Thank you all!
    Anthony F.
    Anthony F.
    Jay our salesman is excellent. Very responsive and always willing to help.
    Gayle T.
    Gayle T.
    I had a good experience with Smart Carpet. Salesman/Estimator Louie was very friendly, polite and respectful. He explained everything to me and gave me his cell number in case I had any questions. Then he stopped by to see how the job was going during the install.The installers were very nice and did a great job on my kitchen floor putting down a luan base and vinyl sheet flooring.I am very happy with the end result.
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