Installation Warranty

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    Protect Your New Flooring With Warranties in New Jersey and Pennsylvania

    Installing carpet and flooring in your home is a massive undertaking and can be expensive. You want to protect your investment to extend the life of your new floor for as long as you can. Choosing a professional flooring installer can help ensure your new floors are installed correctly the first time – but you also need to ensure your flooring is backed by a warranty. Learn more about SMART Carpet and Flooring’s installation warranties on our carpet and flooring services.

    Residential Carpet: OUR LIFETIME WARRANTY

    Our carpet installation is backed by a lifetime warranty – the warranty that made us famous. Throughout the life of your carpet, changes in temperature and humidity can affect how it lays, causing it to become looser. When your carpet needs a restretch, give our team of professionals a call. We will come out and fix your carpet for free, pulling it tight and refitting it to your floor.

    All seams, restretches, and stair work are under warranty for as long as you own your home. However, please note our carpet installation warranty doesn’t cover defects or natural degradation to your carpet. Carpet wrinkles due to delamination in your carpet layers fall under the manufacturer’s warranty. We make the process of filing a manufacturer warranty claim easy by processing it on your behalf. You’ll be saying, “Wow! That was easy!”

    Commercial Carpet Warranty

    At SMART Carpet and Flooring, our team knows your high-trafficked areas sometimes need special attention, which is why we’re proud to offer carpet installation warranties for our commercial flooring customers. All seams and restretching for the carpet in your business are under warranty for one year. Any delamination that occurs may be covered by the manufacturer’s warranty.

    Residential Wood Flooring (Solid and Engineered)

    When you choose new wood flooring for your home, it can take a full year for your flooring to get acclimated to your home’s temperature and humidity. On average, wood floors need a full four seasons to adjust, stretch, and shrink to the correct size and placement.

    Our solid and engineered hardwood flooring are under warranty for one year to give it ample time to lay correctly. Additionally, during the installation, we perform a moisture test to ensure your floors will be covered by the manufacturer’s warranty.

    Residential Vinyl and Laminated Floors

    Vinyl flooring is a great option for those who want a luxurious, premium-looking floor without the maintenance and upkeep of hardwood. You can choose from a variety of designs, colors, patterns, and shades to match the decor of your home. At SMART Carpet and Flooring, we offer a wide inventory of vinyl options, including:

    • Hybrid vinyl: A cost-friendly blend of traditional vinyl and laminate flooring, this option offers the same look as natural stone or hardwood without the maintenance.
    • Luxury vinyl plank-tile: This is a low-maintenance option that delivers a cost-effective solution and withstands scrapes, moisture, and fading.
    • Sheet vinyl: This durable flooring consists of four layers that combine water-resistant strength with a natural look.

    Laminate is also an ideal alternative for hardwood or tile because it’s strong, comes in a variety of styles, and resists spills and UV staining.

    Both our vinyl and laminate flooring options are covered by a one-year installation warranty. If your flooring wasn’t installed correctly and starts to shift, give our team a call. Our professionals will replace and relay your flooring to keep your home functional and stylish.

    Additional Notes About Flooring Installation Warranties

    Damage that is caused by someone or something other than a SMART Carpet and Flooring employee or representative is not covered under our installation warranty. Such damage includes:  

    • Pets
    • Urine
    • Children
    • Spills
    • Water

    While our flooring installation warranties don’t cover local damage, we may be able to repair any damage or replace the damaged section for a small service fee. When damage occurs, contact our team as soon as possible for a free cost estimate.

    In addition to our installation warranty, we honor manufacturer warranties. If the damage is too great or is caused by a structural problem with your flooring, the manufacturer’s warranty may apply. We’ll work with the manufacturer and file a claim for you.

    Protect Your Investment With the Professionals at SMART Carpet and Flooring

    When it’s time to upgrade the flooring in your home, trust the professionals at SMART Carpet and Flooring. For almost 30 years, homeowners in New Jersey and Pennsylvania have chosen us to install premium carpet and flooring in their homes. As a locally owned company, we treat each home as our own and want our customers to be fully satisfied.

    Our mobile flooring showroom allows us to bring thousands of flooring samples directly to your driveway. You can shop our full inventory from your home and see how each option looks with your existing decor. When you’re ready to make a purchase, our upfront, transparent pricing and free estimates will have you buying confidently. Additionally, you can ask your representative about our financing options to save you money, so you’ll never have to pay store prices again.

    To learn more about our inventory or to inquire about our flooring installation warranty, contact us today or fill out our ready-made form.

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    Michael F.
    Every step of the process to install, our carpet was smooth. I went online to put in information for a free estimate and someone called me within five minutes and gave me an appointment the following morning. Our estimator, Ruth, arrived early and was a pleasure. She has much experience, quickly calculated our square footage, and explained the different types of carpets. We struck a deal within 15 minutes. Our carpet was installed two weeks later by Sam, who called the night prior. He was friendly, arrived on time and had the job completed promptly. Smart Carpet is a very professional operation and I would certainly use them again.
    Xx
    Sales person Ruth K Tom's River NJ ,rep was extremely helpful w/ choosing the right carpet for us. Sam installed our carpet so perfectly! Easy process from beginning to end. I have used smart carpet for many years. I highly recommend them for any flooring needs.!
    Maureen F.
    I met with Jimmy Breslin and he was excellent in helping me get the perfect carpet and price! Fabian and his team arrived right on time and worked so hard and also did an excellent job. Thank you Smart Carpet!
    Yvonne D.
    Carpet looks beautiful. Louie, our salesman was very patient as I made my carpet selection. The installers and binder were excellent. Will use again!
    Michel R.
    They did a really good job in a short time. Recommended.
    Kim R.
    Calling Smart Carpet is the best decision I made. Drew, our salesman, was very knowledgeable about his products and very helpful assisting us in making a decision. Price was very reasonable. Scheduling installation was easy. The installers worked very hard, and we were glad that we did not have to remove the railing in the upstairs hallway. The carpet looks amazing. I'm very pleased and won't hesitate to call them for any upcoming flooring needs.
    Leah K.
    Just had carpets installed by Smart Carpet and Flooring. It was a great experience and our salesperson, Matt Connor was amazing! He was very professional and went above and beyond to help us get the perfect carpet for our house.
    Kevin N.
    Jim is an expert salesman! He was a delight to work with and he made the entire process enjoyable and simple. We will always go to him when the next project pops up.
    Dan N
    My experience with SMART Carpet and Flooring was terrific from start to finish. Bob was so helpful during the selection process in assuring that I found the perfect texture and color of carpet for my home. The timeline for install was ahead of schedule and the installers did a flawless job. Couldn't be happier!
    Thomas M.
    We met with a couple companies and Louie stood out. Super professional and knowledgeable. Had so many more options of carpets than any other. They came in and installed everything perfectly. Highly recommend using Smart Carpet Flooring. Only issue we had was a lot of paperwork. In a digital world that part needs to be easier.
    Ronkymore A
    My family had a great experience with Smart carpet and flooring. Right from getting the quotes from Matt( the sales man) until installation. Matt was very professional, knowledgeable and courteous. We'll definitely be back for our next installation. I promise, you'll not be disappointed. Thank you!!!
    Emily P.
    We worked with Bob for our new carpet and he made the process so easy. From the initial meeting and measurement until the installation. He even checked in to make sure the job went well. We are very happy with our final product!
    Denise J
    I am very satisfied with my carpet! Shayne in the Mercer county area was very helpful and professional. The installers did a great job. Thank you!
    Wesley P.
    Had to have a tile floor removed and used SMARTcarpet to remove that floor and put down a beautiful hard wood floor! From Bill the salesman to the installers everyone was excellent and professional. I won’t be shopping elsewhere when I need other floors replaced I will be using SMARTcarpet and would recommend them to anyone!
    Robert C.
    The installers did a great job. Professional and courteous. Mat called during the installation to make sure the job is done right.
    Lisa H.
    Louie was great to work with, nice selection in our price range and installers did an excellent job. Highly recommend! We are in Union County.
    Billy S.
    I highly recommend Smart Carpet and Flooring when looking to have carpets installed. The rep we worked with (Louie) did an excellent job working within our budget and suggesting our best options. The final product look and feel exceeded expectations!
    Leonard B.
    Guys did a great job. John was very helpful in selecting material.
    Kathleen W.
    Ryan was a super helpful and patient sales person. Prices are much more reasonable than several local flooring stores with the same or similar products. Would highly recommend. We have used them in two different homes now for three different jobs and always excellent service.
    Mike and Carol K.
    We had a great experience with SmartCarpet. They replaced wall-to-wall carpets in the living room/dining room/hall with Vinyl flooring and put a new carpet in the family room. The house is completely transformed! All the installers were top-notch and made sure the work was done to our satisfaction. Communication was fast and thorough. Highly recommend!
    Guy G.
    Had the family room in our home replaced with LVP. Smart carpet had put down laminate flooring over 10 years ago and it was time for a change. They came in and did a great job from start to finish including Louie our salesman!
    Kristen V.
    Easy process and seamless installation!
    Lara B.
    We just has carpet installed in two bedrooms and are very happy with results. The whole process was simple and convenient. Our salesman, Otto helped us find a great carpet at a competitive price. Scheduling was fast and our installer did a great job moving furniture, installing and cleaning up. If you need carpet, Smart Carpet is a much better value than the big home improvement stores.
    Karl D
    Very happy with the job SmartCarpet did in my home!
    Brenner D.
    Our experience with SmartCarpet was amazing. We needed our flooring installed in a timely manner due to our move in date and Otto delivered. He worked with us on style and price to get us exactly where we wanted to be. The install teams showed up on time and did an amazing job! We will definitely recommend them going forward!
    Michael P.
    We replaced carpet with hardwood flooring in 3 rooms in our house. Ryan was very knowledgeable about all the different options and worked with us to make sure we found what we were looking for. He also helped us decide on a color that went well with the other hardwood flooring in the house. Victor and his team did a great job on the install. They were very efficient and finished all 3 rooms in 1 day, including moving around furniture and ripping up the old carpet/hauling it away. Ryan even stopped by during the day to check-in. When we had a few questions after the install, Victor came back within a few days to address. He had great advice on hardwood maintenance too. Overall, we’re very happy with how the job turned out. We’d definitely recommend Smart Carpet and Flooring!
    Levy S.
    Working with Shayne at Smart Carpet was a pleasure. From start to finish, everything was professional and completed with quality. We are based in Monmouth County and needed new carpets for a few rooms + a stair runner - Shayne was wonderful to work with and very reasonable in price. Great service, great install and we are very happy with the results!
    Matthew L.
    We used Smart Carpet for our stair runner and could not be happier with the service. Louie was incredibly helpful and easy to work with. We are in Union County and can’t recommend Louie and Smart Carpet enough!
    Merle R.
    Shayne was helpful and accommodating. We were in a hurry to replace some carpeting and he made it happen in just a few days.
    Danielle K.
    Smart carpet was a great choice for our Monmouth County home! Building our nursery and they had just what we wanted. Shayne was fantastic to work with and the team was professional and efficient. Highly recommend!!
    Janice M.
    Louis Marrs was polite and very patient. He explained very thing and talked about pricing. The installer was on time, neat and friendly.He also did a great job. I am very happy.
    Meredith J.
    We had a great experience with Smart Carpet through Costco. Shayne in Hunterdon County was super patient and helpful and made sure we were happy throughout the entire process. Great job!
    Deborah B.
    From walking in and receiving help in choosing my flooring ( Brenden) to measuring ( Jim) and installing ( Victor) this made my day!! Old carpet out and new engineered oak planking in !! I’m in love!!! Thank you isn’t enough for the great service I received dealing from Smart Carpet ! If I could get down I’d roll all over ! It will be a breeze to keep clean. Thank you for the professionalism shown by all. A very satisfied customer.

    Also had a super experience with carpet installation in bedroom .. and rounding out the experience was window treatments ( Hunter Douglas) !! The highlight. Swift installation. Friendly staff. Otto was the absolute best in helping with choosing treatments … his expertise was amazing. I felt extremely comfortable having him help me.
    Dawn S.
    Salesman was Very Informative & Helpful !!!!!
    Installers were On Time,Curtious & Cleaned up after Themselves !!!!!
    Very Happy Customer 😊
    Great Job SMART Carpet and Flooring.......
    Marilyn P.
    The installers did a fabulous job. They were very neat and cleaned up all of the mess. They lined up the seams to match our hallway perfectly .
    lisa F.
    From start to finish the process was so easy. Jim was a pleasure to work with. He brought us a ton of samples to choose from. The carpet came in quicker than we expected and it was installed all in one day! This was the 3rd time we used Smart carpet and it won’t be the last.
    Beee B.
    Great experience from start to finish.sales Representative Marr was do easy to work with. He did
    not pressure me into buying more expensive carpets . He listened and helped me pick the best carpet to suite my needs at a fair price. Installers were great. They worked hard and the carpets look great. I couldn’t ask for more. I definitely recommend Smart Carpettp all.
    Robert N.
    Joe made it a very easy and a positive experience for my wife and me. He was very knowledgeable and patient throughout the process.
    Michele L.
    I just had carpeting, installed by Smart carpet. My representative Joe Orlando was very thorough, professional, and gave me a great price on carpeting for my 2 bedrooms!! I’m very happy with the end result!
    Sheila V.
    I am so pleased with my installation crew from Smart Carpet! Johnathan and his team were professional, neat, prompt and precise. We had a flood situation and there was furniture everywhere! They walked into a total mess - but when they left - our home looked beautiful! They were meticulous with their installation and made sure that moulding was perfect. They also needed to install linoleum and it came out beautiful! I would highly recommend working with the team and Smart Carpet!
    Jeff M.
    Outstanding Job By Ryan The Crew The Whole Process Was Outstanding The Marinelli's Of Brick
    Rocco P.
    Everything about our experience with Smart Flooring was great. Shane was most accommodating and knowledgeable during the selection and ordering phase. The install was scheduled within a short time. The installers were on time, neat, polite, and did a great job. My wife and I are very happy we chose Smart Flooring for our home.
    Carole & Rocco Palmieri
    mars R.
    Great Company! My carpet looks great and Andrew the salesman very nice and patient with you to pick your carpet. Installers were so pleasant and very good workers. I will definitely use them again!
    Jodi H.
    Jay Carter was an absolute pleasure to work with! So knowledgeable, helpful, and a genuine fantastic person. I would not hesitate to call him for our next project and recommend to anyone who is thinking about new carpet or flooring.
    Michelle J.
    Our salesman Ryan was very knowledgeable and there was no pressure to purchase. The communication for the installation was excellent and most importantly, the installer was very skilled. Overall, we are extremely satisfied with our purchase.
    Tammy O.
    Our sales agent, Ryan worked with us to match the color of our existing carpet so we could recarpet our stairs. He helped us pick the right carpet to hold up to the wear and tear. The installation was great, on time and very fast. They cleaned up after themselves. Very happy with the whole experience. We will be using smart carpet again in the future!

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