Installation Warranty

Shop At Home Today!

We provide the products, brands, and convenience…all in one place! From measuring and product selection to installation and warranties, we’ve got you covered!

    By submitting this form, I provide my consent to be contacted via text message. I understand that I can revoke this consent at any time.

    Or Call us at

    Residential Carpet: OUR LIFETIME WARRANTY

    This is the warranty that made us famous. Throughout the life of your carpet, temperature and humidity changes can affect the way your carpet lays. Five years from now you may need a restretch. Just give us a call and we will come out and fix it for free. It’s just that simple. All seams, restretches and stair work are warrantied for as long as you own your home.*

    Commercial Carpet

    All seams and restretches are warrantied for one year.*

    Residential Wood Flooring (Solid and Engineered)

    All installations are warrantied for one year.*
    A wood floor has to endure a full four seasons in change of tempearture and humidity. Usually after one full year a wood floor has completely acclimated to its surroundings.

    Residential Vinyl and Laminated Floors

    All installations are warrantied for one year.*

    Additional Notes

    * Damage caused locally (by someone or something other than a “Smart Carpet and Flooring” Employee or Representative) is not covered by this warranty, however may be repairable for a small service fee.

    * Damage caused by pets or pet urine or water damage may be repairable but chargeable.

    * Carpet “wrinkles” caused by delamination of carpet layers fall under manufacturer warranty. Claims made for delamination will be processed by SMART Carpet and Flooring on behalf of the consumer.

    SMART Carpet and Flooring
    Excellent
    4.8
    Based on 993 reviews
    review us on
    Katie M.
    Katie M.
    Very satisfied with the carpet and installation we had installed in our home in Sussex County, NJ. Louie came right out to go over pricing and our different options and got it scheduled right away. Very pleasant to work with. The install crew were very courteous, friendly, clean and did a great job. They also took very good care of the furniture in each room they had to take apart and move. Very satisfied and would recommend them to others.
    Michael C.
    Michael C.
    Excellent estimates and installation! Fantexcellastic!!!
    Lorraine C.
    Lorraine C.
    We recently had carpeting installed by Smart Carpet at our new home in Barnegat. Ruth was great at helping us with our selection. The installers did a great job! We highly recommend Smart Carpet for your flooring requirements.
    Amii S.
    Amii S.
    (Morris County) We are return customers and were looking to update our Family room. Louie was fantastic in helping pick us out the right carpet for our room. He was very knowledgeable and took the time to go over the different styles and qualities, as well as proper care for our new carpet. He even came by the day of installation to make sure everything was to our liking. The installers did a great job and we are very pleased with their work. I highly recommend Louie and the Smart Carpet team!
    NJI
    NJI
    I am very pleased with my vinal plank floor. The rep was understanding and made the effort to get me get exactly what I wanted. The installers "Red Bunny" were top notch, very accommodating and professional.I recommend this company.
    Robert B.
    Robert B.
    Ryan was professional
    Charlotte B.
    Charlotte B.
    My installer, his name was Sam. He was wonderful, pleasant and informative. Did an excellent job. I would highly recommend him as an installer and I would highly recommend Smart Carpet they made this whole process so easy there.
    Rick J.
    Rick J.
    Great experience with Louie and this firm in Somerset NJ. We connected through Costco. Louie knew his stuff very well, walked us through options and the install was efficient, clean and professional.
    Mindy H.
    Mindy H.
    Great experience with Smart carpet in Middlesex County. Louie came to the house with tons of samples and was helpful and very patient despite my indecisiveness. What I finally decided on arrived as expected in 4 weeks and I am so happy with my choices. The installation went well and Louie even came back during the process to make sure all was going well! Great experience with this company!!
    Vincent N.
    Vincent N.
    Always a pleasure to work with Bill Hicks and Smart Carpet! Our projects have always been completed in a timely manner with no mess left behind!
    Jenny L.
    Jenny L.
    Ryan was very professional and easy to work with. The new rugs look fantastic and the installation was quick and clean The guys that came were very efficient.
    Lisa F.
    Lisa F.
    I love my new carpet! This is my third time working with Nicole and the Smart Carpet and Flooring team and they have gone above and beyond every time. Nicole helped me pick the color - she really had an awesome eye for what would match the existing flooring for seamless coordinating transitions.
    Jim K.
    Jim K.
    Had a small issue with one of the planks and Smart Carpet handled perfectly. Replaced not only the affected planks, but all of the planks leading up to it, so that the connections wouldn’t cause future issues due to disconnecting and reconnecting, without me even asking. They came on time, communicated clearly and were professional. We’ve used them for all of our floors and recommend them highly.
    Tiara J.
    Tiara J.
    Excellent experience . The consult was detailed supplying full measurement , carpet samples and price ranges. The service was professional and completed the job efficiently. Highly recommend over other competitors.
    Savannah P.
    Savannah P.
    We wanted to get rid of the carpeting in our house, so we called Smart Carpet. Our salesman, Jay, did an excellent job explaining everything in detail and was very patient while we decided on a flooring. The installation crew (Garcia) was professional and did an absolutely fantastic job. Thank you ☺️
    Kim H.
    Kim H.
    Jay was great to work with and very knowledgeable regarding the carpet. Would definitely refer him to family & friends looking for carpet, etc.
    Barbara H.
    Barbara H.
    This experience from beginning to end has been fabulous. Respectful, professional. I could not have asked for any better.
    Jennifer D.
    Jennifer D.
    The ordering process was super easy. The prices are competitive and Bob, our representative, was terrific!
    William O.
    William O.
    Overall great experience, convenience, prompt service.Matt was great- courteous and professional. He worked with me to find the right size carpet to minimize wastage. Sam did a great job on the install also courteous and professional. The sales manager even stopped by later in the day to check on the overall experience!
    Lindsy K.
    Lindsy K.
    Great experience! The rep Bob that came to our house was there the day after I called. He was very friendly, thorough and helpful and was able to help us make a decision within our budget. Definitely recommend!
    Aaron B.
    Aaron B.
    I absolutely love my new Mohawk carpet and the lvp in our entry way. Andrew really made this whole process easy and as stress free as possible. I couldn't be happier with my purchase.
    Barbara C.
    Barbara C.
    Just bought a carpet from SMART CARPET. My consultant Louie was so very helpful in explaining the different types available . He was a true professional. The installers did an excellent job . Can’t see any seam. We are extremely pleased. 👍
    Krishna R.
    Krishna R.
    Smart Carpet was great from the moment Michelle walked in for a consultation. As they say people buy from people. I'm pretty sure I could have gotten someone to do the job cheaper. But at the end of day, what mattered was the consultative process, the ability to listen to what the customer wants and help them in the decision that really stood apart. Michelle spent a good 2 hours with us identifying our needs, consulting with her expert installers on the phone making sure we're making the right choices for the landscape. Of course the Costco partnership was a significant factor but it's the personal attention that really made it easier for us to go with Smart Carpet. My wife & I are easily confused when loads of options are presented and we made that clear upfront. Michelle really took all of that into consideration and made it really easy for us. The installers worked their charm over 2 days and the end result was fantastic. Thank you!
    David I.
    David I.
    Smart Carpet did an excellent job installing Revwood laminate flooring. They installed roughly 700 sq ft of flooring in approximately 1/2 day. When they left, everything was cleaned up and the flooring looked great.
    Jasmine R.
    Jasmine R.
    Matt and his team were very professional. They are about 5 hours, cleaned up as they went and got everything done in one day. Will definitely use them for future use.
    Jim W.
    Jim W.
    Smart Carpet was contracted to install floor tile in one of our classrooms. The price was right, the estimator and installers were on time, professional, and courteous. I have used them in the past at our school and I also used them in my home. Fully satisfied each time.
    Tanisha F.
    Tanisha F.
    Shayne and the SMART Carpet and Flooring crew are amazing. I've used this company to install vinyl flooring in 3 bedrooms. They have fair pricing and are very professional. I highly recommend this company.
    Fran G.
    Fran G.
    Couldn't be happier with my floors and the service! Thanks Shayne for making this so easy!!!
    Budd R.
    Budd R.
    We could not be more pleased with the way that our new flooring came out, We had all the floors in our entire house done. The two installers, Ali and Wesley were terrific, they just couldn't do enough for us and they worked very hard and fast. We are completely satisfied and would highly recommend Smart Carpet to anyone who is thinking about getting flooring. B. Rall, Brick, NJ
    Tammy F.
    Tammy F.
    Sam was very professional and knowledgeable. Did a great job and cleaned up afterwords. So happy with our stair runner.
    Irv L.
    Irv L.
    Good work. Very happy with cost and job. Donna knows her stuff.
    Eli G
    Eli G
    Great company to deal with.. They didn’t sell me anything I didn’t need and met my budget. Louie was a great salesman and had great communication skills. Installers showed up on time and did a great job installing pads and carpets, they did leave me a bit of a mess outside the rooms with carpet peace but all and all good job. Will definitely use them again.
    Frantz S.
    Frantz S.
    Our consultant (Louie) was very thorough. He took the time to explain all our options until we found one for our exact budget and preference. My mother was the client, and she doesn't speak English well. Louis patiently explained all the details as I translated the information. Which made his patience in the matter that much more appreciative!The 10 year anniversary of the church will be just in time.I would definitely recommend Smart Carpet as a top choice for all carpeting needs!
    Denise P.
    Denise P.
    Just had 2 rooms carpeted in Somerset, NJ. Louie our salesperson provided exceptional selections and suggestions. Old carpets removed and new ones installed professionally.Usually you never see your salesperson again after a purchase. Louie stopped by during and after the installation to review and verify. He ensured our complete satisfaction.A great experience !! Highly recommend Smart Carpet but be sure to ask for Louie !
    Sue K.
    Sue K.
    Otto from Smart Carpet came to our home, took measurements, and helped us choose the right carpet for our needs. This is tge second time I've used Smart Carpet. They are professional. Both times I felt good about my purchase and installation. No high pressure sales tactics. I will use again.
    Frank H.
    Frank H.
    Ruth, salesperson was extremely knowledgeable. Made selection easy. Pricing was good and installation quick, and easy. Highly recommend Smart Carpet!
    Heather H.
    Heather H.
    Floor looks fantastic! Job well done
    Bill M.
    Bill M.
    Great experience - 2 bedrooms came out nice .Install was prompt and professional
    Joyce G.
    Joyce G.
    This is my second time using SmartCarpet. Jim was highly personable and respectful of what I needed. The installation team was quick and thorough. I highly recommend them. I would use them again in the future.
    Sharon B.
    Sharon B.
    We are very happy with our new carpeting and stairs runner. Adam took the time to go over all of the choices and explained what the difference was for the carpets. He was extremely thorough. The workers were excellent. They were timely, neat and did an excellent job! I would highly recommend. .
    Joseph G.
    Joseph G.
    Louie was our sales rep and he did a great job giving us all the options to consider so that we found the best option for our home. Their installation crew was friendly and customer service orientated, and did a great job on the flooring install and our flooring removal.
    Maria M
    Maria M
    Nicole and her team of installers are fabulous! From the beginning, Nicole spent a lot of time with me and explaining the process of my choice to the actual installment of my carpet. We put the carpet sample next to my paint swatch and found the perfect complement. Nicole is a very hands on rep and calls to make sure all is good with the product, on her day off. I plan on calling this company and Nicole for my next project. Thank you Nicole and Smart Carpet for a job well done.
    Elizabeth
    Elizabeth
    My experience using SMART carpet & flooring was great! It all started with my salesman Jay. He was so friendly and knowledgeable, making it easy to find what I wanted for both of the rooms I had carpeted. The quality of the carpeting is terrific, and was not that costly. The installation was done very neatly and made the whole job painless. I love how my new rooms look !
    JOYCE K.
    JOYCE K.
    Thank you Joe Orlando and Sammy the installer for a first class job. My smart strand carpet from Mohawk is beautiful, comfortable, and luxurious. Install was fast and easy, and Joe offered me interest free financing for one year. I will recommend all my friends and family. Thank you Smart Carpet and flooring.
    Joe P.
    Joe P.
    Had a fantastic experience with sales rep, Shayne on our Hard surface purchase. Prompt and a flawless installation process from start to finish . Thank you, Smart Carpet and flooring for a job well done!
    Maryanne M.
    Maryanne M.
    The entire experience was awesome starting with my salesperson, Bill Hicks, helping me choose the flooring that best met my needs & thoroughly explained every detail. The installers were excellent. In fact when putting my door back which I had problems with prior to the installation, they fixed it. If I could give Smart Carpet 10 stars, I would.
    John T.
    John T.
    The 2 guys were very professional that came to install my carpet...I will definitely recommend this business...I was impressed withe sales representative, He answer all my questions! Great job guys....My family thanks you.
    js_loader

    Awards and Accreditations

    GET A FREE ESTIMATE TODAY

      By submitting this form, I provide my consent to be contacted via text message. I understand that I can revoke this consent at any time.

      Or Call us at