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Diane I.

Done professionally
Installation was done professionally. Very neat and took his time. Excellent

Excellent

SMART Carpet and Flooring

4.8

Based on 1146 reviews

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Kristal W.

Highly recommend this company. Everything went smooth from start to finish. Bob the salesman was very knowledgeable, personable and patient with us. Sam the installer was friendly, efficient and did a wonderful job installing the carpet. If you choose this company for your flooring needs, you will not be disappointed.

Jill V.

We are so incredibly happy with our new floors! Our salesman, Robert Dolan was wonderful with helping us decide the best flooring for our needs. He was always available for us when we had questions, and made us feel very comfortable with our purchase. I would absolutely have him help us again. The install team was very friendly, knew exactly what to do, and worked non-stop to provide us with the best install possible. The flooring is exactly what we wanted, and we can’t be happier. I will definitely be using Smart Carpet again. Thank you all!

Anthony F.

Jay our salesman is excellent. Very responsive and always willing to help.

Gayle T.

I had a good experience with Smart Carpet. Salesman/Estimator Louie was very friendly, polite and respectful. He explained everything to me and gave me his cell number in case I had any questions. Then he stopped by to see how the job was going during the install.The installers were very nice and did a great job on my kitchen floor putting down a luan base and vinyl sheet flooring.I am very happy with the end result.

Alan C.

Smart Carpet did a great job for us in Galloway Township.Our sales representative, Joe Orlando, helped us pick the right flooring product, and the installation process included moving the heavy furniture and hauling off the old flooring, all at a competitive price.We are a repeat customer since 2005, wow, 20 years ago!

Arnavaz P.

Worked with Smart Carpet for an entire house floor project. Went from 4 different floors with multiple trip hazards to one seamless floor. Shayne provided knowledge and options. The teams were very professional, on time, and very diligent with the details.

Julie Z.

I’m getting my carpet replaced by Smart Carpet and Flooring. My contact is Louis Marra. He is very knowledgeable, patient and responsive to questions. His team is also very skilled at carpet work. I highly recommend their services!

fran F.

John, our salesman, came to our home. He measured the area and brought up samples of different carpets. He was very knowledgeable and very honest. John helped us choose what was best for our home. Within a week’s time the carpet with padding was installed by Sam. He was on time and did an excellent installation job. He was friendly and followed all the rules for our condo building.I would definitely recommend Smart Carpet. Everything went smoothly and we are very happy with the team at Smart Carpet.

Deborah B.

From walking in and receiving help in choosing my flooring ( Brenden) to measuring ( Jim) and installing ( Victor) this made my day!! Old carpet out and new engineered oak planking in !! I’m in love!!! Thank you isn’t enough for the great service I received dealing from Smart Carpet ! If I could get down I’d roll all over ! It will be a breeze to keep clean. Thank you for the professionalism shown by all. A very satisfied customer.

sharon A.

Polite and professional

Erica M.

Shayne was great to deal with. Way easier to have in home samples to make a choice from. Thanks!

Megan W.

We had an amazing experience with smart carpet and flooring starting with their representative, Joe Orlando and all the way through to the installation team. They were friendly, helpful and professional. Mr Orlando explained the process in full detail and was very essential to us picking out our best carpet type and color. I highly recommend them.

Timmie P.

Shayne was great in exposing everything about the material and install. Everything was on time and looks great. The best and most reliable in Monmouth county.

Sandra K.

Working with Smart Carpet has been a wonderful experience from the minute Le Louis Marra , the sales person came to our home to The installers who did an incredible job in one day, putting in a lot of square foot of carpeting. We’re thrilled with the carpet thrilled with the customer service i And theoverall experience, and we’ve already recommended it to our neighbors. We live in an adult community and hopefully LouisMarra and Smart Carpet Will receivea lot of business from it

Lisa Z.

Great experience and our Salesman was very helpful, Ryan Ogorzalek, highly recommend.

Andrew F.

I am so pleased I used SMART Carpet to install new carpeting in my home. I worked with Nicole Bonner, who was the absolute best and so knowledgeable and responsive to my questions. The installers were fabulous – very professional, and did a flawless job installing the carpeting. They also cleaned up after themselves and did a fairly big job in a single day. I strongly recommend them!

Juliana S.

I got my stairs carpeted and had a great experience with Smart carpet and flooring. Louie was very helpful throughout the process and the got the job done within a couple hours. Would definitely recommend!

David M.

Competent and responsive to our needs. From first contact to finished installation was 10 days. Impressive and professional service from our Morris County sales rep and the installation team.

Leia L.

We had an awesome experience from picking out our carpet to installation! And it was fast – they did such a great job too !

Joanne W.

We worked with Louis he was very helpful and knowledgeable, very easy to talk to. He really took his time and explained and answered all my questions. The guys that laid the carpet were also very nice and did a great job.

Pamela K.

From the initial appointment, selection, quality to the careful installment as promised-absolutely delighted!

Joey S.

Worked with smart carpet thru costco and had an incredible experience. Jay was extremely professional, thorough, and took his time explaining everything to us. Definitely recommend smart carpet and ask for Jay!

Kristina N.

Ruth was absolutely amazing! Carpet beautifully installed as well

Lisa W.

Jay was a pleasure to work with. He took the time to help me find the perfect product and value.

Mike C.

Excellent quality! Workers came and finished quickly and neatly. My laundry room is really nice now. Wish I had done this sooner

Shaimon A.

Excellent job done by the smart carpet, my stairs look awesome. Also the sales rep Mr.Matt cooperates a lot to give a fair price for the job.

Kimberly B.

Louie was our Smart Carpet sales representative for our home in Somerset County. Louie was extremely helpful in helping us decide on the best option for our carpet needs. He was extremely knowledgeable on all of the products that were offered and explained everything in great detail and made great recommendations. Louie went the extra mile in contacting the warehouses to ensure that the selection that we made was available and could be installed in a timely manner. The installation team that arrived a few days later to install the carpet was meticulous with their work and the carpet came out perfect. Louie followed up with us every step of the way including after the carpet installation to make sure that we had no issues even days after the installation. We will be contacting Louie in the near future for our additional carpet needs and we highly recommend using Smart Carpet for your carpet needs.

Ranae B.

Selection was great and service was fast!

Mehul S.

We used their services (Somerset County) and couldn’t be more pleased. Louie, our prinary contact, was great. He coordinated the whole process and today we got the carpet installed, which was done on time and met our expectations.Overall, we were very happy with the entire process (service, pricing) and would recommend their services to anyone looking for carpeting services.

Debbie M.

Jim was an excellent salesman. He explained the different carpets and padding. The installers were efficient and got the carpets down in no time. Jim came the day of installation to check and make sure I was happy.

Susan R.

Hired Smart Carpet to install new carpeting in the common areas of one of the buildings in our condo association. Couldn’t be happier with the results. These folks wet incredibly easy to work with. Within a week or so after accepting the proposal, the installers were there. Incredibly hard workers. I was concerned about damage to the somewhat newly painted walls and baseboards, but this was not an issue. I would like to mention too that the salesman, Adam, was a pleasure to work with. I highly recommend this company! One last thing, the proposal could not be beat by another carpet company.

Ray S.

Jim was very informative, professional and friendly with our purchase! The installers were also professional and friendly. Cleaned up the area very well! Highly recommend Jim and his team at smart carpet!

Jillian T.

Customer service was great. Installation was so quick and looks absolutely amazing. Matt was awesome! Very knowledgeable and personable. He even came after both of the carpet installations to make sure everything went well and that we were happy.

Shannon A.

Smooth process from start to finish! Personable in-home consultation and follow-up with our sales manager, Andrew. Quick and efficient installation.

Pete M.

Matt, was great, helped pick out a great style and color of carpet for my home office. Installation was smooth an done quickly, arrived on time they were in and out, and cleaned up great. Would absolutely use Matt and team again.

Sharon S.

Friendly sales by Ruth Kennedy, Expert installation By Sammy, and professional follow up by Adam Forbes . Would highly recommend to friends and family

Sheetal P.

Worked with SmartCarpet as they are the authorized dealers who work with Costco. My estimate was done by John who was great. He reviewed all the options and was professional and through. I did have some issues during my installation but was contacted by SmartCarpet once I gave the feedback. We discussed some areas of improvement and Jude reviewed the process and offered solutions along w/ a direct number for further communication.

Michele H.

Installers were quick, friendly, and cleaned up nicely!

Joyce K.

Bob was so knowledgeable & helped me pick a great kitchen floor. I just love it!

Joe S.

Smart Carpet and Flooring did an excellent job installing our new carpet in Monroe County! Installation was a clean process and the team handling the service were great and efficient! Our representative Louie was great at walking us through all of our best options and working within our budget. I couldn’t recommend them more!

Diedra W.

I just had carpet put in all bedrooms. I really love it. The installation guys was very polite and made sure I was satisfied. I would definitely refer Smart Carpet to everyone. Also my representative would came to my home was fantastic.Thanks Bob

Mary L.

Five years ago Smart Carpet put down an engineered floor throughout my new condo, five rooms. It became apparent that the flooring was not holding up well. Smart carpet addressed the issue by replacing parts of the floor. But addition issues kept cropping up. I spoke with John N, my sales rep, who came and examined the floor. He came up with a plan to replace the flooring in my entire condo after five years of use!! He replaced it with a totally new flooring that eliminated all the pitfalls that were associated with the previous product. It has now been six months since my new floor was put down. There are absolutely no issues. The installation is fabulous. I waited this long to write the review so I could see if issues developed. There are none. I couldn’t be happier. The only cost to me was the difference in the cost of the original flooring to the new flooring, minor indeed. The bottom line is that Smart Carpet stands behind their products and their installers. They value their customers!!

Bet C

Great service!

Holli G

Louie and the carpet installers were fantastic! Really went above and beyond on helping me pick out carpeting and the installers were quick and got the job done! Thank you! From Warren county

Arif K.

Easy initial appointment and at home sales call. No pressure to purchase.Installers arrived on scheduled time and completed the work professionally. Carpet looking great.

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